[osc-fr1] A DB node is misbehaving
» View Event Details | Created
Resolved
All databases are now back up and running. If you still experience an issue with your database please contact our support.
Posted:
The service may be slow or degraded.
Event History
September 2024
[osc-fr1] A DB node is misbehaving
» View Event Details | Created
Resolved
All databases are now back up and running. If you still experience an issue with your database please contact our support.
Posted:
[osc-fr1] Maintenance - Database node restart operation
» View Event Details | Created
Resolved
The operation is now complete. If you have any problems, please contact our support team.
Posted:
[osc-fr1]Degraded network access to the platform
» View Event Details | Created
Update
The IP is now available again. Our operators are still investigating the underlying issue that led to this situation.
Posted:
[osc-fr1] A DB node is misbehaving
» View Event Details | Created
Resolved
The incident is considered as over on our side. If you are still facing issues, please contact our support.
Posted:
[osc-fr1] Planned network maintenance on September 17th
» View Event Details | Created
Resolved
The maintenance is now over. Access to the application is back to normal. If you still experience issue please contact us via the support.
Posted:
[osc-fr1] A DB node is misbehaving
» View Event Details | Created
Resolved
The incident is considered as over on our side. If you are still facing issues, please contact our support.
Posted:
[osc-secnum-fr1] A database instance is misbehaving
» View Event Details | Created
Resolved
All databases are up and running. If you still have issues please contact us via the support.
Posted:
[osc-secnum-fr1] Network access to the region is degraded
» View Event Details | Created
Post-Mortem
We would like to add some details about this incident: Our protection mechanisms for this type of attack were partly ineffective because IP blocking rules for malicious addresses had been deleted during previous maintenance operations. We've put these rules back in place and ensured they are now permanent. Procedures have also been put in place to respond more quickly to similar attacks by identifying the problematic IP addresses and adding them to the protection mechanism. Other architectural changes are ongoing to improve the platform's resilience to these types of issues.
Posted: