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[osc-fr1]Degraded network access to the platform

» Published on Wed, 18 Sep 2024 09:44:00 +0000

  • Update

    The IP is now available again. Our operators are still investigating the underlying issue that led to this situation.

    » Updated Wed, 18 Sep 2024 10:24:00 +0000
  • Update

    After investigation, one of our public IP has been identified as unavailable for now: 109.232.236.90 The 3 other addresses are working as expected.

    If you are using custom domains with a DNS configuration based on CNAME, there is nothing to do on your side. If you are using our IP adresses, you should remove 109.232.236.90 until the incident is closed. https://doc.scalingo.com/platform/app/domain#root-domain

    » Updated Wed, 18 Sep 2024 09:52:00 +0000
  • Investigating

    Our monitoring system detected that one of our public IP is not currently reachable. Our operators are currently investigating the issue. We will keep you updated.

    » Updated Wed, 18 Sep 2024 09:44:00 +0000

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