» View Event Details | Created
Resolved
The network access is now back to nominal situation since 16:40.
We're closing the incident? If you are still facing issues, please contact our customer support
Investigating
Network access to osc-secnum-fr1 is degraded with higher than normal packet loss rate. It also impacts the stability of the deployment process. Our operators are currently investigating.
» View Event Details | Created
Resolved
The issue has been fixed, the situation is now stable, we are closing this incident. If you are still facing issues, please contact our support
Investigating
Deployments using "git push" and DB tunnels via SSH are facing issues, our team is investigating
» View Event Details | Created
Resolved
The situation is stable for more than an hour now. We are considering this incident as over. If you are still facing issues, please contact our Support Team.
Update
The situation is almost back to the nominal state. We are still monitoring the situation.
Update
The packet loss rate on the osc-secnum-fr1 region has returned to nominal values. Most deployments are also succeeded. Our operators are still working on the situation.
» View Event Details | Created
Resolved
Closing the incident as deployment speed is back to a nominal state since the application of the workaround. If you're stilll facing issues, do not hesitate to contact our support.
Update
Applied workaround improved speed of new deployments. We continue to monitor until back to normal situation.
Update
We just setup a workaround and are still actively monitoring the situation.
»
Scheduled
We will perform a scheduled maintenance on our metrics infrastructure on October 19th 2026 at 20:00 CEST. The operation is expected to take up to 2 hours.
During the maintenance, application metrics will be temporarily unavailable in application/database dashboards, and autoscaling will not be available.
Applications will continue to run normally and are not otherwise impacted.
