All Systems are Online

Overview

osc-secnum-fr1
Good Service
osc-fr1
Good Service
External services
Good Service

Recent Events

Last 7 Days

Tuesday, February 27th 2024

There are no reported events.

Monday, February 26th 2024

[osc-fr1] Database node is mis-behaving

» View Event Details | Created Mon, 26 Feb 2024 17:22:00 +0000

Resolved

The incident is considered as over. If you still have issues please contact our support.


Posted: Mon, 26 Feb 2024 17:53:00 +0000

Update

All databases are back up and running. We are performing the post incident checks.


Posted: Mon, 26 Feb 2024 17:53:00 +0000

Investigating

One of our database host is mis-behaving. Our team has been alerted and the host is being restarted. Databases using Business plans will automatically failover. The automatic failover procedure may induce a short unavailability (a few seconds). Databases using Starter and Sandbox plans hosted on it will automatically be restarted after the successful restart of the node.


Posted: Mon, 26 Feb 2024 17:22:00 +0000

Sunday, February 25th 2024

There are no reported events.

Saturday, February 24th 2024

There are no reported events.

Friday, February 23rd 2024

There are no reported events.

Thursday, February 22nd 2024

In-app support chat unavailable

» View Event Details | Created Thu, 22 Feb 2024 09:30:00 +0000

Resolved

The situation is back to normal. The in-app support is available.


Posted: Thu, 22 Feb 2024 13:26:00 +0000

In Progress

We're currently experiencing an incident with our chat support service. If you wish to contact our support team, please send an email to [email protected]


Posted: Thu, 22 Feb 2024 09:30:00 +0000

[osc-fr1] Database node is mis-behaving

» View Event Details | Created Thu, 22 Feb 2024 00:14:00 +0000

Resolved

All databases are back up and running. If you still have issues please contact our support.


Posted: Thu, 22 Feb 2024 01:08:00 +0000

Update

Databases are restarting on the impacted node.


Posted: Thu, 22 Feb 2024 00:26:00 +0000

Investigating

One of our database host is mis-behaving. Our team has been alerted and the host is being restarted.


Posted: Thu, 22 Feb 2024 00:14:00 +0000

Wednesday, February 21st 2024

There are no reported events.

Upcoming Events

Next 30 Days

Thursday, March 7th 2024

[osc-secnum-fr1] Planned network maintenance on March 7th

» Thu, 07 Mar 2024 19:00:00 +0000

Scheduled

Planned maintenance will take place on the osc-secnum-fr1 region on March 7, 2024 from 20:00 CET to 22:00 CET. During this maintenance, the network access to the region will be degraded. The aim of this operation is to improve the stability and security of our network architecture.

You can follow the maintenance process and subscribe to updates through our status page: https://scalingostatus.com

Impact:

  • Web containers of applications will have degraded performance/availability for a few minutes
  • Our APIs will have degraded performance/availability for a few minutes
  • No impact on applications using the TCP Addon
  • No impact on database access and performance

If you have any question, do not hesitate to reach us through the in-app support.


Posted: Thu, 07 Mar 2024 19:00:00 +0000

Subscribe to Updates