[osc-fr1] Database node misbehaving

» View Event Details | Created Thu, 02 Jul 2026 16:50:00 +0000

Resolved

All the databases have been restarted. We are closing this incident. If you are still facing issues, please contact our support.

Posted: Thu, 02 Jul 2026 17:08:00 +0000

Update

Most of the databases on the node have been restarted. We are working on the remaining ones

Posted: Thu, 02 Jul 2026 17:03:00 +0000

Investigating

A database node is currently misbehaving. We are proceeding with a restart in order to restore service. Starter plans hosted on this node are temporarily unreachable. Customers with a Business plan are not impacted by this incident. We will keep you informed as the situation evolves.

Posted: Thu, 02 Jul 2026 16:50:00 +0000

[osc-fr1] Database node misbehaving

» View Event Details | Created Thu, 02 Jul 2026 14:08:00 +0000

Resolved

All impacted databases have been restarted. We are closing the incident. If you are still facing an issue, please contact our support.

Posted: Thu, 02 Jul 2026 15:54:00 +0000

Update

The remaining database node has been restarted. All impacted databases are being restarted.

Posted: Thu, 02 Jul 2026 15:40:00 +0000

Update

Some databases have been restarted, one database node remains impacted. Impacted customers with a Business plan should have recovered their service.

Posted: Thu, 02 Jul 2026 15:27:00 +0000

[osc-fr1] Database node misbehaving

» View Event Details | Created Wed, 01 Jul 2026 14:23:00 +0000

Resolved

All affected databases have been restarted. If you are still facing issue, please contact our support team.

Posted: Wed, 01 Jul 2026 15:12:00 +0000

Update

Most databases are restarted. The remaining ones are being handled.

Posted: Wed, 01 Jul 2026 14:53:00 +0000

Investigating

A database node is currently misbehaving. We are proceeding with a restart in order to restore service. Starter plans hosted on this node are temporarily unreachable. Customers with a Business plan are not impacted by this incident. We will keep you informed as the situation evolves.

Posted: Wed, 01 Jul 2026 14:23:00 +0000

[osc-secnum-fr1] Deployment issues

» View Event Details | Created Mon, 29 Jun 2026 13:54:00 +0000

Resolved

The situation is back to the nominal state. Deployments are no longer delayed, and execution times have returned to their standard levels. The disruption was caused by increased latency affecting the object storage service provided by our infrastructure provider.

Posted: Mon, 29 Jun 2026 16:14:00 +0000

In Progress

A workaround has been set. If your deployment has been aborted, please retry a deployment.

Posted: Mon, 29 Jun 2026 14:06:00 +0000

Investigating

Deployments are currently taking longer than usual to complete. Our team is investigating the issue.

Posted: Mon, 29 Jun 2026 13:54:00 +0000

[osc-fr1] Issue with application operations

» View Event Details | Created Sun, 28 Jun 2026 19:52:00 +0000

Post-Mortem

The disruption was caused by increased load on the object storage service of our infrastructure provider. They have implemented mitigation measures to help prevent similar incidents from recurring.

Posted: Tue, 30 Jun 2026 07:46:00 +0000

Resolved

Deployments and application operations are working again since 20 minutes. We are considering this issue as over. If you are still facing issues, please contact our Support team.

Posted: Sun, 28 Jun 2026 20:06:00 +0000

Update

The situation has improved since 21:56 CEST. We are still investigating the issue.

Posted: Sun, 28 Jun 2026 20:03:00 +0000