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Emergency Infrastructure Maintenance - Potential Service Disruptions

Scheduled

Starting October 21 at 15:00 CEST/UTC+2 (Paris time), our infrastructure provider, Outscale, will perform an urgent security update to address CVE-2026-99999 across all servers hosting Scalingo applications and databases in both regions, osc-fr1 and osc-secnum-fr1.

As part of this operation, our provider will perform workload migrations that may temporarily impact performance and potentially cause short periods of unavailability.

Applications running multiple containers and databases using Business or Enterprise plans benefit from high-availability mechanisms that reduce the risk of downtime. However, these configurations cannot entirely eliminate the risk, as our infrastructure provider may perform maintenance on multiple workloads simultaneously.

The maintenance is expected to take place continuously, 24/7, from Wednesday, October 21, to Monday, October 26, 2026. This timeframe is an estimate and may evolve.

Our team will closely monitor the platform throughout this period and provide updates if necessary.

We apologize for the short notice and any inconvenience this emergency maintenance may cause.


Posted: Wed, 21 Oct 2026 13:00:00 +0000

Overview

osc-fr1
Good Service
osc-secnum-fr1
Good Service
Global Services
Good Service
External Services
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Recent Events

Last 7 Days

Wednesday, October 21st 2026

Emergency Infrastructure Maintenance - Potential Service Disruptions

» View Event Details | Created Wed, 21 Oct 2026 15:00:00 +0000

Scheduled

Starting October 21 at 15:00 CEST/UTC+2 (Paris time), our infrastructure provider, Outscale, will perform an urgent security update to address CVE-2026-99999 across all servers hosting Scalingo applications and databases in both regions, osc-fr1 and osc-secnum-fr1.

As part of this operation, our provider will perform workload migrations that may temporarily impact performance and potentially cause short periods of unavailability.

Applications running multiple containers and databases using Business or Enterprise plans benefit from high-availability mechanisms that reduce the risk of downtime. However, these configurations cannot entirely eliminate the risk, as our infrastructure provider may perform maintenance on multiple workloads simultaneously.

The maintenance is expected to take place continuously, 24/7, from Wednesday, October 21, to Monday, October 26, 2026. This timeframe is an estimate and may evolve.

Our team will closely monitor the platform throughout this period and provide updates if necessary.

We apologize for the short notice and any inconvenience this emergency maintenance may cause.


Posted: Wed, 21 Oct 2026 13:00:00 +0000

Tuesday, October 20th 2026

[osc-fr1] Degraded Network Access to the region

» View Event Details | Created Tue, 20 Oct 2026 08:57:00 +0000

Resolved

Incident is over and the situation is stable. It is considered closed on our side.


Posted: Tue, 20 Oct 2026 09:17:00 +0000

Investigating

Our operators identified a network degradation event that heavily impacted network access to the region for a few minutes. The nominal performances are back.

Applications and database hosted on the region were still running during that event.

We are currently investigating the issue.


Posted: Tue, 20 Oct 2026 08:57:00 +0000

Monday, October 19th 2026

[osc-fr1] Metrics and autoscaler are not working

» View Event Details | Created Mon, 19 Oct 2026 23:38:00 +0000

Resolved

The application, database metrics and auto-scaling feature are now back to a normal state. If you are still facing issues, please contact our Support Team.


Posted: Tue, 20 Oct 2026 00:26:00 +0000

Investigating

The application and database metrics are currently not available due to an incident. This also impacts the autoscaling feature that relies on metrics and is not working. Our operators are currently working on restoring the service. we will keep you updated.


Posted: Mon, 19 Oct 2026 23:38:00 +0000

[osc-fr1] Metrics and Autoscaler maintenance on 19/10/2026

» View Event Details | Created Mon, 19 Oct 2026 18:00:00 +0000

Resolved

Maintenance is complete.

Application and database metrics are now available. Autoscaler feature is active again.

If you are still facing issues, please contact our customer support.


Posted: Mon, 19 Oct 2026 18:51:00 +0000

In Progress

The maintenance on metrics infrastructure begins.

Application metrics will be temporarily unavailable in application/database dashboards, and autoscaling will not be available.

Applications will continue to run normally and are not otherwise impacted.

Estimated impact is 2 hours.


Posted: Mon, 19 Oct 2026 18:03:00 +0000

Scheduled

We will perform a scheduled maintenance on our metrics infrastructure on osc-fr1 region on October 19th 2026 at 20:00 CEST. The operation is expected to take up to 2 hours.

During the maintenance, application metrics will be temporarily unavailable in application/database dashboards, and autoscaling will not be available.

Applications will continue to run normally and are not otherwise impacted.


Posted: Mon, 19 Oct 2026 18:00:00 +0000

Sunday, October 18th 2026

There are no reported events.

Saturday, October 17th 2026

[osc-secnum-fr1] Network slowdown to access the platform

» View Event Details | Created Sat, 17 Oct 2026 07:51:00 +0000

Resolved

Situation has been stable for 1h, closing the incident


Posted: Sat, 17 Oct 2026 09:12:00 +0000

Update

Mitigation has been setup, network performance are trending to nominative state


Posted: Sat, 17 Oct 2026 08:04:00 +0000

Update

Root cause of the incident has been identified, our team is working on a mitigation solution


Posted: Sat, 17 Oct 2026 08:03:00 +0000

Friday, October 16th 2026

There are no reported events.

Thursday, October 15th 2026

There are no reported events.

Upcoming Events

Next 30 Days

There are no upcoming events.

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