[osc-fr1] User reports trouble starting one-off on the paltform

» View Event Details | Created Tue, 07 Dec 2021 13:52:00 +0000

Resolved

The root cause of the incident is that a lack of memory in an internal component. Our team is working on a long term solution to this issue.

The incident is considered over, please contact the support if you still experience some issues.

Update

The osc-secnum-fr1 region is not impacted by this incident.

Users seem to be able to start one-off again on the osc-fr1 region. We are still investigating the root cause of the incident, and monitoring the status.

Investigating

Some users report issues to start one-off containers on the osc-fr1 region. The osc-secnum-fr1 region might also be impacted. Our team is investigating.

[osc-fr1] database node misbehaving

» View Event Details | Created Mon, 06 Dec 2021 11:37:00 +0000

Resolved

End of operation. All databases have been restarted. Don't hesitate to reach us through our support.

Update

Server has been reinitialized, databases are now restarting.

Investigating

One of our servers hosting databases on osc-fr1 is misbehaving, our operators are restarting it.

Some databases are impacted:

• Databases using a business plan may experience a failover
• Databases using a starter or sandbox plan will experience a short downtime