[osc-secnum-fr1] access to the region is degraded

» View Event Details | Created Fri, 04 Sep 2026 23:47:00 +0000

Resolved

The situation is now stable, we're closing this incident

Posted: Sat, 05 Sep 2026 00:37:00 +0000

Investigating

You may face degraded performance when accessing an application hosted on the osc-secnum-fr1 region, our team is working on restoring the service

Posted: Fri, 04 Sep 2026 23:47:00 +0000

[deployments] Errors when accessing public GitHub git repositories

» View Event Details | Created Wed, 02 Sep 2026 10:59:00 +0000

Post-Mortem

GitHub has acknowledged and explained the errors which were encountered during this incident. All details can be found here: https://github.com/orgs/community/discussions/206581#discussioncomment-18269083

Posted: Fri, 04 Sep 2026 09:42:00 +0000

Resolved

Incident is considered resolved on our end.

GitHub has silently forbidden some unauthenticated requests to their service, an error message has been published:

fatal: remote error: GitHub is temporarily limiting some unauthenticated downloads to protect the stability of the platform. Please retry later or authenticate.

It has been identified on our side that requests coming from some git/libcurl versions over HTTP/2 have been targeted especially. We've updated our system so this limitation does not impact buildpacks fetching during deployment.

You may still experience issues if your dependency management tools uses "git" to fetch dependencies and that you application is still running the 'scalingo-24' or 'scalingo-22' stack. In this case you have 2 solutions:

1. Switch to the 'scalingo-26' stack
2. Add a .gitconfig file to your repository containing:

[http "https://github.com"]
    http.version = HTTP/1.1

Posted: Thu, 03 Sep 2026 07:47:00 +0000

Update

Workaround has been deployed, we're observing the situation

Posted: Wed, 02 Sep 2026 16:54:00 +0000

[osc-secnum-fr1] db-tunnel features and git push deployments are misbehaving

» View Event Details | Created Wed, 02 Sep 2026 06:15:00 +0000

Resolved

The issue has been identified and fixed by our operators. The git push and db-tunnel features should now work as expected.

If you are still facing any issues, please contact our customer support.

Posted: Wed, 02 Sep 2026 06:28:00 +0000

Investigating

We identified that a component responsible for git push deployments and db-tunnel is misbehaving. Our operators are currently investigating

Posted: Wed, 02 Sep 2026 06:15:00 +0000