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[osc-fr1] Planned maintenance on Databases

Scheduled

A planned maintenance will take place on the Scalingo platform on the osc-fr1 region, on August 1 between 8:00 pm and 11:00 pm (CEST).

During this maintenance, databases availability will be degraded depending on their plans:

  • For databases using a Business plan: no impact is expected.
  • For databases using a Starter plan: a service interruption is expected. We estimate this interruption will last less than one hour.

You can follow the maintenance process through our status page: https://scalingostatus.com If you have any question, do not hesitate to reach us through the in-app support.


Posted: Thu, 01 Aug 2024 18:00:00 +0000

Overview

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Global Services
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Recent Events

Last 7 Days

Saturday, July 27th 2024

There are no reported events.

Friday, July 26th 2024

[osc-fr1] A DB hosting node is misbehaving

» View Event Details | Created Fri, 26 Jul 2024 00:38:00 +0000

Resolved

All databases have been restarted.

If you still encounter issues, please contact our support


Posted: Fri, 26 Jul 2024 00:56:00 +0000

Update

The misbehaving server have been restarted.
Databases instances hosted on it are being restarted.


Posted: Fri, 26 Jul 2024 00:55:00 +0000

Investigating

One of our database server is misbehaving. Our operators have been notified.


Posted: Fri, 26 Jul 2024 00:38:00 +0000

Thursday, July 25th 2024

There are no reported events.

Wednesday, July 24th 2024

[osc-fr1] Planned network maintenance on July 24th

» View Event Details | Created Wed, 24 Jul 2024 19:00:00 +0000

Resolved

The maintenance is now over. Access to the application is back to normal. If you still experience issue please contact us via the support.


Posted: Wed, 24 Jul 2024 19:03:00 +0000

Update

The maintenance is in progress access to the application will be degraded for the next few minutes.


Posted: Wed, 24 Jul 2024 19:02:00 +0000

Update

The maintenance will start in the next few minutes.


Posted: Wed, 24 Jul 2024 18:59:00 +0000

[osc-fr1] DB Node misbehaving

» View Event Details | Created Wed, 24 Jul 2024 10:23:00 +0000

Resolved

All databases are up and running.

If you're still experiencing difficulties, please contact us via the support.


Posted: Wed, 24 Jul 2024 10:48:00 +0000

Update

All databases has been restarted; our team is running post incident checks.


Posted: Wed, 24 Jul 2024 10:48:00 +0000

Update

Databases are restarting on the impacted node.


Posted: Wed, 24 Jul 2024 10:33:00 +0000

[osc-fr1] Applications unavailable

» View Event Details | Created Wed, 24 Jul 2024 06:53:00 +0000

Resolved

The situation is now stable.

The issue has been traced back to an automatic upgrade of one of our DNS service. A workaround has been deployed and a patch is being written.


Posted: Wed, 24 Jul 2024 07:32:00 +0000

Update

The situation is now returning back to normal, we continue to monitor the situation.


Posted: Wed, 24 Jul 2024 07:07:00 +0000

Update

The incident also impacts the osc-secunum-fr1 region. The root cause has been identified, and we are in the process of applying a patch.


Posted: Wed, 24 Jul 2024 07:06:00 +0000

Tuesday, July 23rd 2024

There are no reported events.

Monday, July 22nd 2024

There are no reported events.

Sunday, July 21st 2024

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Sun, 21 Jul 2024 00:23:00 +0000

Resolved

All databases are up and running. If you still have issues please contact us via the support.


Posted: Sun, 21 Jul 2024 01:02:00 +0000

Investigating

One of our database server is misbehaving. Our operators have been notified.


Posted: Sun, 21 Jul 2024 00:23:00 +0000

Upcoming Events

Next 30 Days

Thursday, August 1st 2024

[osc-fr1] Planned maintenance on Databases

» Thu, 01 Aug 2024 18:00:00 +0000

Scheduled

A planned maintenance will take place on the Scalingo platform on the osc-fr1 region, on August 1 between 8:00 pm and 11:00 pm (CEST).

During this maintenance, databases availability will be degraded depending on their plans:

  • For databases using a Business plan: no impact is expected.
  • For databases using a Starter plan: a service interruption is expected. We estimate this interruption will last less than one hour.

You can follow the maintenance process through our status page: https://scalingostatus.com If you have any question, do not hesitate to reach us through the in-app support.


Posted: Thu, 01 Aug 2024 18:00:00 +0000

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