[osc-secnum-fr1] Autoscaling and Metrics unavailable

» View Event Details | Created Wed, 04 Feb 2026 16:21:00 +0000

Resolved

The issue has been fixed. The metrics as well as the autoscaler should be back.

Posted: Wed, 04 Feb 2026 16:31:00 +0000

Investigating

The application and database metrics are unavailable on the osc-secnum-fr1 region. Furthermore, autoscaling features is unavailable on this region. Our team is working on resolving the issue.

Posted: Wed, 04 Feb 2026 16:21:00 +0000

[osc-secnum-fr1] Scheduled maintenance affecting Git push and Database Tunnels - February 4, 2026

» View Event Details | Created Wed, 04 Feb 2026 05:00:00 +0000

Resolved

The maintenance was completed without any noticeable impact.

Posted: Wed, 04 Feb 2026 07:00:00 +0000

Scheduled

Scheduled time: February 4, 2026, between 06:00 and 07:00 CET

Details: A planned network maintenance operation will take place in the osc-secnum-fr1 region on February 4, 2026, between 06:00 and 07:00 CET. During this maintenance window, Git push operations and Database Tunnels may be temporarily unavailable for up to one minute.

Impact:

• Git push operations (deployments using Scalingo’s Git service) may fail during the interruption.
• Database Tunnels may be interrupted and temporarily unavailable during the interruption.
• Deployments triggered from external Git providers (Github, Gitlab, Bitbucket) will continue to operate as usual.

Action required:

None.

Our team will closely monitor the maintenance operation. If you have any questions, please contact our support team at [email protected] or through the in-app chat.

Sincerely, Scalingo

Posted: Wed, 04 Feb 2026 05:00:00 +0000

[osc-secnum-fr1] Scheduled Maintenance - Temporary Impact on Autoscaling and Metrics

» View Event Details | Created Mon, 02 Feb 2026 19:00:00 +0000

Resolved

The metrics stack is back up and running. The maintenance is now over.

Posted: Mon, 02 Feb 2026 20:58:00 +0000

Update

The maintenance has ended. We are running post-maintenance checks.

Posted: Mon, 02 Feb 2026 20:53:00 +0000

Update

The maintenance has started. All metrics related actions are unavailable.

Posted: Mon, 02 Feb 2026 19:06:00 +0000

[osc-secnum-fr1] Issues accessing databases and blocked deployments

» View Event Details | Created Thu, 29 Jan 2026 10:41:00 +0000

Resolved

Affected service are back up, we are performing post incident checks. The incident appears to be caused by an issue on our infrastructure provider’s side: https://status.outscale.com/incidents/9whdy811vxw4

Posted: Thu, 29 Jan 2026 11:12:00 +0000

Investigating

• One database node is unreachable. Customers hosted on this node and using a Starter plan are experiencing service unavailability. Customers with a Business plan are not affected.
• Deployments are currently blocked in the region as well.

Posted: Thu, 29 Jan 2026 10:41:00 +0000

[osc-secnum-fr1] Degraded Network Performance

» View Event Details | Created Thu, 29 Jan 2026 09:50:00 +0000

Resolved

We consider the incident resolved at this stage and will continue to monitor the situation. The issue was caused by a localized incident at our infrastructure provider

Posted: Thu, 29 Jan 2026 11:26:00 +0000

Update

Network performance is gradually returning to nominal levels. While not fully restored yet, the situation is improving. We continue to monitor closely.

Posted: Thu, 29 Jan 2026 10:55:00 +0000

Update

Incident is still in progress. We have contacted our infrastructure provider.

Posted: Thu, 29 Jan 2026 10:15:00 +0000