[osc-fr1] Metrics and autoscaler are not working

» View Event Details | Created Fri, 11 Sep 2026 10:05:00 +0000

Resolved

The application, database metrics and auto-scaling feature are now back to a normal state. Metrics may be missing for the incident period. If you are still facing other issues, please contact our Support Team.

Posted: Fri, 11 Sep 2026 10:30:00 +0000

Update

The service is recovering.

Our operators are currently monitoring the situation.

Posted: Fri, 11 Sep 2026 10:30:00 +0000

Investigating

The application and database metrics are currently not available due to an incident. This also impacts the autoscaling feature that relies on metrics and is not working. Our operators are currently working on restoring the service. we will keep you updated.

Posted: Fri, 11 Sep 2026 10:05:00 +0000

[deployments] Errors when accessing public GitHub git repositories

» View Event Details | Created Fri, 11 Sep 2026 08:10:00 +0000

Resolved

No more downloading error has been identified, closing the incident

Posted: Fri, 11 Sep 2026 09:36:00 +0000

Update

Workaround is currently being deployed, for the time being, you're invited to retry your deployments

Posted: Fri, 11 Sep 2026 09:20:00 +0000

Update

A possible workaround has been identified on our side, it's being implemented by our team currently.

Posted: Fri, 11 Sep 2026 08:44:00 +0000

[osc-fr1] Metrics and autoscaler are not working

» View Event Details | Created Thu, 10 Sep 2026 08:07:00 +0000

Resolved

The application, database metrics and auto-scaling feature are now back to a normal state. Metrics may be missing for the incident period. If you are still facing other issues, please contact our Support Team.

Posted: Thu, 10 Sep 2026 09:30:00 +0000

Update

Operators are still on the incident. Following last operations, situation looks to be recovering. We'll inform you soon about updates.

Posted: Thu, 10 Sep 2026 09:11:00 +0000

Update

Operators are still working on the incident. We'll inform soon about updates.

Posted: Thu, 10 Sep 2026 08:51:00 +0000

[osc-secnum-fr1] A database node is misbehaving

» View Event Details | Created Tue, 08 Sep 2026 14:13:00 +0000

Resolved

The situation is back to nominal state.

Posted: Tue, 08 Sep 2026 14:36:00 +0000

Update

We are in the process of restarting this database host. Database with starter plans hosted on this node are currently experiencing a downtime. Business and enterprise plans are not impacted.

Posted: Tue, 08 Sep 2026 14:15:00 +0000

Investigating

One database host is currently mis-behaving we are currently investigatign.

Posted: Tue, 08 Sep 2026 14:13:00 +0000