The service may be slow or degraded.

Emergency Infrastructure Maintenance - Potential Service Disruptions

Update

We have received an update from our infrastructure provider regarding the ongoing emergency maintenance.

osc-fr1: Our provider informed us that some instances will be processed as part of the maintenance. Our operators are handling these operations over the course of the week.

As a reminder, these operations involve workload migrations that may temporarily affect performance and cause brief periods of unavailability.

We apologize for any inconvenience caused by this emergency maintenance and will provide further updates as the operation progresses


Posted: Tue, 10 Nov 2026 13:42:00 +0000

Update

Latest news concerning this emergency maintenance:

osc-secnum-fr1: Mitigation operations are over, no more perturbation to expect.

osc-fr1: A part of the region is still concerned by mitigation actions, we are waiting more details from our provider. The level of emergency has decreased, preemptive controlled maintenance will be done by our team to decrease substantially quality of service impact. We will provide further updates as soon as we get all pieces of information.


Posted: Thu, 05 Nov 2026 13:29:00 +0000

Update

We have received an update from our infrastructure provider regarding the ongoing emergency maintenance.

osc-secnum-fr1: Mitigation operations will continue until at least November 1st.

osc-fr1: Some instances have already been migrated, but maintenance is still ongoing. We are awaiting an updated schedule from our provider.

As a reminder, these operations involve workload migrations that may temporarily affect performance and cause brief periods of unavailability.

We apologize for any inconvenience caused by this emergency maintenance and will provide further updates as soon as more information becomes available.


Posted: Tue, 27 Oct 2026 08:36:00 +0000

Overview

osc-fr1
Degraded Service
osc-secnum-fr1
Good Service
Global Services
Good Service
External Services
Good Service

Recent Events

Last 7 Days

Tuesday, November 10th 2026

There are no reported events.

Monday, November 9th 2026

There are no reported events.

Sunday, November 8th 2026

There are no reported events.

Saturday, November 7th 2026

There are no reported events.

Friday, November 6th 2026

[osc-fr1] A database hosting node is misbehaving

» View Event Details | Created Fri, 06 Nov 2026 13:36:00 +0000

Resolved

All database instances hosted on this server have been restarted. The incident is now considered closed. If you are still facing issues, please contact our customer support.


Posted: Fri, 06 Nov 2026 14:17:00 +0000

Update

Database instances on the impacted are restarting.

We'll keep you updated


Posted: Fri, 06 Nov 2026 14:10:00 +0000

Investigating

A database hosting node is currenttly misbehaving. Our operators are currently investigating and will restart the impacted node. Databases with a business plan should not face service disruption other than a failover to a secondary instance. Databases with a starter plan will be available again after the node restart.


Posted: Fri, 06 Nov 2026 13:36:00 +0000

Thursday, November 5th 2026

There are no reported events.

Wednesday, November 4th 2026

There are no reported events.

Upcoming Events

Next 30 Days

There are no upcoming events.

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