[osc-fr1] Degraded Network Access to the region

» View Event Details | Created Tue, 20 Oct 2026 08:57:00 +0000

Resolved

Incident is over and the situation is stable. It is considered closed on our side.

Investigating

Our operators identified a network degradation event that heavily impacted network access to the region for a few minutes. The nominal performances are back.

Applications and database hosted on the region were still running during that event.

We are currently investigating the issue.

[osc-fr1] Metrics and autoscaler are not working

» View Event Details | Created Mon, 19 Oct 2026 23:38:00 +0000

Resolved

The application, database metrics and auto-scaling feature are now back to a normal state. If you are still facing issues, please contact our Support Team.

Investigating

The application and database metrics are currently not available due to an incident. This also impacts the autoscaling feature that relies on metrics and is not working. Our operators are currently working on restoring the service. we will keep you updated.

[osc-secnum-fr1] Network slowdown to access the platform

» View Event Details | Created Sat, 17 Oct 2026 07:51:00 +0000

Resolved

Situation has been stable for 1h, closing the incident

Update

Mitigation has been setup, network performance are trending to nominative state

Update

Root cause of the incident has been identified, our team is working on a mitigation solution