[osc-fr1] Some app and database hosts are misbehaving

» View Event Details | Created Thu, 09 Jul 2026 13:08:00 +0000

Resolved

The situation has now been stable for a while.

The incident is considered as closed on our side. If your are still encountering issues, please contact our customer support.

Posted: Thu, 09 Jul 2026 15:01:00 +0000

Update

All database instances have been restarting. Our operators are now proceeding to post incident checks.

Posted: Thu, 09 Jul 2026 14:20:00 +0000

Update

Most of the database instances have been restarted. Our operators are restarting the last ones.

We are still monitoring the situation.

Posted: Thu, 09 Jul 2026 14:19:00 +0000

[osc-fr1] Database operation issues

» View Event Details | Created Wed, 08 Jul 2026 08:05:00 +0000

Resolved

The pening operations have been processed.The incident is now considered closed on our side. If you're still facing issues, please contact our customer support.

Posted: Wed, 08 Jul 2026 08:53:00 +0000

Update

A workaround has been applied and new database operations are now working as expected.

Database operations created between yesterday (22:40 CEST) and today (10:40 CEST) are stuck in a transient status and will cleaned up by our operators.

If you're still facing issues with new database operations. please contact our customer support.

Posted: Wed, 08 Jul 2026 08:40:00 +0000

Investigating

Database related operations (creation, plan change, deletion) are currently not working. We are working on it

Posted: Wed, 08 Jul 2026 08:05:00 +0000

[osc-fr1] Google Storage API access issue

» View Event Details | Created Mon, 06 Jul 2026 08:24:00 +0000

Resolved

A work-around has been setup. Access to the Google Storage API is now possible again from the osc-fr1 region. If you are still facing issues, please contact our support team.

Posted: Mon, 06 Jul 2026 09:17:00 +0000

Update

We are working on setting up a workaround for this issue. We are also in contact with Google to resolve the issue.

Posted: Mon, 06 Jul 2026 08:39:00 +0000

Investigating

Access to the Google Storage API from the osc-fr1 region currently returns the following error: We're sorry, but this service is not available in your location. Our team is working to resolve this issue.

Posted: Mon, 06 Jul 2026 08:24:00 +0000