[osc-fr1] Issues with one-off containers boot

» View Event Details | Created Fri, 18 Jul 2025 09:02:00 +0000

Resolved

The root cause has been addressed

The incident is now considered as closed on our side. If you are still facing issues, please contact our customer support.

Posted: Fri, 18 Jul 2025 09:13:00 +0000

Update

Our operators identifiend the root cause, a mitigation has been set in place.

One-off containers should now work as expected

Posted: Fri, 18 Jul 2025 09:05:00 +0000

Investigating

We detected an issue preventing the one-off containers from booting .

Our operators are currently investigating the root cause

Posted: Fri, 18 Jul 2025 09:02:00 +0000

[osc-fr1 and osc-secnum-fr1] MySQL Database access

» View Event Details | Created Wed, 16 Jul 2025 16:08:00 +0000

Resolved

All MySQL databases are accessible again on the osc-fr1 region. Feel free to contact our support if your are still experiencing issues.

Posted: Wed, 16 Jul 2025 18:29:00 +0000

Update

Most MySQL databases are accessible again on the osc-fr1 region. We are fixing the remaining ones.

Posted: Wed, 16 Jul 2025 16:23:00 +0000

Update

All databases are accessible again on the osc-secnum-fr1 region. The fix is ongoing on the osc-fr1 region.

Posted: Wed, 16 Jul 2025 16:21:00 +0000

[osc-secnum-fr1] Access to some apps is degraded

» View Event Details | Created Mon, 14 Jul 2025 20:39:00 +0000

Resolved

The situation is now stable. We fixed all impacted apps and databases. If you are still facing issues, please contact our support.

Posted: Tue, 15 Jul 2025 00:44:00 +0000

Update

The situation is improving, we are working to resolve all related issues

Posted: Tue, 15 Jul 2025 00:03:00 +0000

Update

We are still working on mitigating the issue.

Posted: Mon, 14 Jul 2025 23:02:00 +0000