» Published on Mon, 02 Sep 2024 06:53:00 +0000

• Post-Mortem

  We would like to add some details about this incident: Our protection mechanisms for this type of attack were partly ineffective because IP blocking rules for malicious addresses had been deleted during previous maintenance operations. We've put these rules back in place and ensured they are now permanent. Procedures have also been put in place to respond more quickly to similar attacks by identifying the problematic IP addresses and adding them to the protection mechanism. Other architectural changes are ongoing to improve the platform's resilience to these types of issues.

  » Updated Fri, 06 Sep 2024 17:04:00 +0000

• Resolved

  Network access performances are back to normal. Our operator are still monitoring the situation. The incident is considered as over on our side.

  » Updated Mon, 02 Sep 2024 08:06:00 +0000

• Update

  The root cause is likely to be a DDoS attack. Our operators are currently working on fixing the issue.

  We'll keep you updated.

  » Updated Mon, 02 Sep 2024 07:55:00 +0000

• Update

  Network traffic is experiencing a major outage. Our operators are currently investigating the issue. We will keep you updated as soon as possible.

  » Updated Mon, 02 Sep 2024 07:24:00 +0000

• Investigating

  Our monitoring system detected issues with the traffic towards osc-secnum-fr1. Our operators are currently investigating. We will keep you updated.

  » Updated Mon, 02 Sep 2024 06:53:00 +0000