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Event History

January 2024

[osc-fr1] Network degradation

» View Event Details | Created Tue, 30 Jan 2024 08:42:00 +0000

Post-Mortem A postmortem on this incident is available. It explains the reasons behind the network issues on the osc-fr1 region. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-002
Posted: Wed, 31 Jan 2024 12:21:00 +0000

[osc-fr1] Databases not accessible

» View Event Details | Created Mon, 29 Jan 2024 19:15:00 +0000

Post-Mortem A postmortem on this incident is available. It explains why the databases were unavailable on the osc-fr1 region. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-002
Posted: Wed, 31 Jan 2024 13:20:00 +0000

[osc-fr1] Database node is mis-behaving

» View Event Details | Created Thu, 25 Jan 2024 15:45:00 +0000

Resolved All databases are back up and running. If you still have issues please contact our support.
Posted: Thu, 25 Jan 2024 18:51:00 +0000

[osc-fr1] Network access is unstable

» View Event Details | Created Thu, 18 Jan 2024 11:10:00 +0000

Post-Mortem A postmortem on this incident is available. It explains the reasons behind the network issues on the osc-fr1 region. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-001
Posted: Fri, 02 Feb 2024 14:37:00 +0000

[osc-fr1] Access to applications degraded

» View Event Details | Created Tue, 16 Jan 2024 20:22:00 +0000

Resolved IP has been added back to our Ingress IPs pool. Situation is nominal again. Root cause was related to an hardware crash from our server provider.
Posted: Tue, 16 Jan 2024 20:43:00 +0000

[osc-fr1] Problems reaching google API

» View Event Details | Created Mon, 15 Jan 2024 16:58:00 +0000

Resolved Our operators have setup a workaround for this issue. The situation should be back to normal. If you still have issues contacting Google Cloud Platform Services, please contact us on the support.
Posted: Tue, 16 Jan 2024 15:50:00 +0000

[osc-fr1] Deployments are slow

» View Event Details | Created Mon, 15 Jan 2024 10:30:00 +0000

Resolved The deployments are working for more than one hour The incident is now considered as over
Posted: Mon, 15 Jan 2024 13:22:00 +0000

[osc-fr1] Creation and updating of databases is not possible

» View Event Details | Created Fri, 12 Jan 2024 13:38:00 +0000

Resolved All impacted databases have been processed. Incident is now considered as over, if you are still encountering issues please contact our support.
Posted: Fri, 12 Jan 2024 16:43:00 +0000

[global] Deployments with GitHub are failing

» View Event Details | Created Tue, 09 Jan 2024 13:22:00 +0000

Resolved Deployments with GitHub now work properly again.
Posted: Tue, 09 Jan 2024 14:31:00 +0000

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