» Published on Tue, 30 Jan 2024 08:42:00 +0000

• Post-Mortem

  A postmortem on this incident is available. It explains the reasons behind the network issues on the osc-fr1 region. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-002

  » Updated Wed, 31 Jan 2024 12:21:00 +0000

• Resolved

  The situation is stable again. We consider the incident closed on our side, if you are still facing issues, we invite you to contact our support.

  » Updated Tue, 30 Jan 2024 09:39:00 +0000

• Update

  The situation continues to improve, our operators are still monitoring the issue.

  » Updated Tue, 30 Jan 2024 09:08:00 +0000

• Update

  The situation is improving, we are still monitoring and our operators are working on fixing the issue.

  » Updated Tue, 30 Jan 2024 09:01:00 +0000

• Update

  Our operators are still investigating, we will keep you updated on any improvement

  » Updated Tue, 30 Jan 2024 08:54:00 +0000

• Investigating

  Our team noticed high latency and packet loss on the osc-fr1 region. Our operators have been called.

  » Updated Tue, 30 Jan 2024 08:42:00 +0000