Scalingo Status

[agora-fr1] Network access to the applications seems down

» View Event Details | Created Mon, 27 Jul 2020 14:18:00 +0000

Resolved Our probes indicate the network is now fully operational on the agora-fr1 region. Our team keeps monitoring the situation.
Posted: Mon, 27 Jul 2020 14:22:00 +0000

[osc-fr1] Database node high load

» View Event Details | Created Wed, 22 Jul 2020 18:20:00 +0000

Resolved Situation is stable again, all databases back online
Posted: Wed, 22 Jul 2020 19:12:00 +0000

[agora-fr1] Internet access to the region is disturbed

» View Event Details | Created Tue, 21 Jul 2020 10:01:00 +0000

Post-Mortem Agora's team provided some feedback about the incident, one of their components (SOPHOS firewall) got CPU saturated because of incoming traffic. The nature of the traffic is not certain yet, but it seems a to be a bruteforce attack on the FTP port (which is closed, but still the impact of the load was visible on the CPU of the device) We ask their team what mitigation they will put in place but had not receive any response yet. Note that the agora-fr1 region is getting de-provisioned at the end of August. We provide a tool to help you migrate to the 'osc-fr1' region. https://doc.scalingo.com/platform/app/regions-migration
Posted: Thu, 23 Jul 2020 14:26:00 +0000

Cloudflare Network and Resolver Issues

» View Event Details | Created Fri, 17 Jul 2020 21:50:00 +0000

Resolved The latest update on https://www.cloudflarestatus.com/ says they have addressed the root cause, and our own monitorings confirms the situation being back to normal.
Posted: Fri, 17 Jul 2020 22:07:00 +0000

[osc-fr1] Deployments Timeout when pushing build

» View Event Details | Created Thu, 16 Jul 2020 21:18:00 +0000

Resolved Situation is back to normal
Posted: Thu, 16 Jul 2020 22:59:00 +0000

[osc-fr1 and osc-secnum-fr1] Network access to the platform is degraded

» View Event Details | Created Thu, 16 Jul 2020 08:58:00 +0000

Resolved The attack was completely mitigated at that point, it was still running but without any impact against our infrastructure, more details in the upcoming incident report.
Posted: Thu, 16 Jul 2020 17:15:00 +0000

Database Public Availability networking issue

» View Event Details | Created Mon, 06 Jul 2020 20:45:00 +0000

In Progress Some connections are leading to "connection refused" errors, our team is working on it a permanent fix should be deployed during the day.
Posted: Tue, 07 Jul 2020 13:21:00 +0000

Delay in deployments

» View Event Details | Created Thu, 02 Jul 2020 07:51:00 +0000

Resolved Deployments are working again as expected.
Posted: Thu, 02 Jul 2020 08:21:00 +0000