» Published on Thu, 16 Jul 2020 08:58:00 +0000

• Resolved

  The attack was completely mitigated at that point, it was still running but without any impact against our infrastructure, more details in the upcoming incident report.

  » Updated Thu, 16 Jul 2020 17:15:00 +0000

• Update

  To mitigate the attack a new IP has been deployed. People targeting the infrastructure with a A field in their DNS are invited to reach us on the support to get it, we can't publish it here for security reasons.

  » Updated Thu, 16 Jul 2020 16:37:00 +0000

• Update

  We are still under DDoS, traffic from thousands of IPs are impacting our services, our team is still present as well as our provider Outscale to mitigate the incident.

  » Updated Thu, 16 Jul 2020 16:14:00 +0000

• Update

  Situation is not perfect, but the infrastructure should be reachable for most users.

  » Updated Thu, 16 Jul 2020 16:06:00 +0000

• Update

  Network is stable again, we have a strong hint on the target of this attack, which will help us to mitigate it.

  » Updated Thu, 16 Jul 2020 15:47:00 +0000

• Update

  The network access to the region osc-fr1/osc-secnum-fr1 is being unstable again. Source reason seems to be the same DDoS attack restarting, all our team is mobilized to handle this.

  » Updated Thu, 16 Jul 2020 15:46:00 +0000

• Resolved

  Our probes go green again without further actions. Our team keeps investigating. Be assured that all the team is working hard on today's networking issues.

  » Updated Thu, 16 Jul 2020 14:51:00 +0000

• Update

  The network access to the region osc-fr1 is being unstable again. Our team starts investigating.

  » Updated Thu, 16 Jul 2020 14:45:00 +0000

• Resolved

  Our infrastructure is under a heavy traffic which looks like an DDoS attack. In coordination with our infrastructure provider, we took some mitigation actions. Our team is still monitoring the situation.

  » Updated Thu, 16 Jul 2020 12:04:00 +0000

• Update

  Network access to the platform seems to be impacted again. We are really sorry for the inconvenience. Our team is working hard to find a solution.

  » Updated Thu, 16 Jul 2020 11:44:00 +0000

• Update

  Network access to the platform seems to get better. Our team keeps monitoring the situation.

  » Updated Thu, 16 Jul 2020 11:25:00 +0000

• Update

  The network started being unstable again, our team is investigating.

  » Updated Thu, 16 Jul 2020 10:30:00 +0000

• Update

  The network access to the platform on osc-fr1 and osc-secnum-fr1 regions seems to be back to normal. Please contact the support if you are still experiencing issues to reach your application.

  » Updated Thu, 16 Jul 2020 09:32:00 +0000

• Update

  Our probes identified the situation is getting better. We keep monitoring the network access to the platform.

  » Updated Thu, 16 Jul 2020 09:17:00 +0000

• Update

  Network access to Outscale seems to be degraded. We traced back the issue to an upstream peering provider. We are in contact with Outscale to improve the situation as quickly as possible.

  » Updated Thu, 16 Jul 2020 09:04:00 +0000

• Investigating

  Network access to the region osc-fr1 and osc-secnum-fr1 is blinking. Our team is investigating.

  » Updated Thu, 16 Jul 2020 08:58:00 +0000