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Upcoming Events

Next 30 Days

Thursday, January 22nd 2026

[osc-secnum-fr1] Planned Network Maintenance - January 22, 2026

» Thu, 22 Jan 2026 19:00:00 +0000

Scheduled

Scheduled time: January 22, 2026, from 20:00 CET to 22:00 CET

Details: A planned network maintenance will take place in the osc-secnum-fr1 region on January 22, 2026, from 20:00 CET to 22:00 CET. This operation is part of our ongoing efforts to strengthen our front-end stack and modernize our architecture, ensuring improved reliability and scalability of the platform.

During this time, external network connections to applications may experience brief disruptions of up to one minute.

Impact:

  • Temporary network degradation (up to one minute) may affect access to apps from the internet.
  • Internal connectivity, including app-to-database communication, will remain unaffected.

Recommendation: To ensure your applications remain reachable during the operation, please verify that your custom domains point to Scalingo’s domain names (using ALIAS, ANAME, or CNAME records) rather than directly to IP addresses. You can find detailed guidance in our documentation: https://doc.scalingo.com/platform/app/domain#root-domain

If you have any questions, please reach our support team at [email protected] or through the in-app chat.

Sincerely, Scalingo


Posted: Thu, 22 Jan 2026 19:00:00 +0000

Recent Events

Last 7 Days

Wednesday, January 21st 2026

There are no reported events.

Tuesday, January 20th 2026

There are no reported events.

Monday, January 19th 2026

There are no reported events.

Sunday, January 18th 2026

There are no reported events.

Saturday, January 17th 2026

There are no reported events.

Friday, January 16th 2026

[osc-fr1] Some databases nodes are unavailable and deployments not processed

» View Event Details | Created Fri, 16 Jan 2026 18:18:00 +0000

Resolved

All databases are back online. We are now performing post-incident actions. If you are still experiencing issues, please reach our support team through the in-app support chat or by sending an email to [email protected].


Posted: Fri, 16 Jan 2026 22:13:00 +0000

Update

We are still working on the remaining unhealthy databases


Posted: Fri, 16 Jan 2026 21:51:00 +0000

Update

All stuck deployments are being processed


Posted: Fri, 16 Jan 2026 21:32:00 +0000

[osc-secnum-fr1 & osc-fr1] Dashboard unavailable

» View Event Details | Created Fri, 16 Jan 2026 18:13:00 +0000

Resolved

The Scalingo dashboard is accessible again.


Posted: Fri, 16 Jan 2026 18:31:00 +0000

Update

Our infrastructure provider confirmed an issue on his side.


Posted: Fri, 16 Jan 2026 18:31:00 +0000

Investigating

The Scalingo dashboard is currently unavailable. Our team is investigating


Posted: Fri, 16 Jan 2026 18:13:00 +0000

Thursday, January 15th 2026

[osc-fr1] A database node is misbehaving

» View Event Details | Created Thu, 15 Jan 2026 01:52:00 +0000

Resolved

We identified an XFS-related issue on a storage volume, and actions are being taken to ensure that this problem does not occur again. We now consider the incident closed. If you notice any further issues, please contact support.


Posted: Thu, 15 Jan 2026 02:52:00 +0000

Update

The affected node has been restarted. We are now restarting the databases hosted on this node.


Posted: Thu, 15 Jan 2026 02:27:00 +0000

Update

The root cause of the problem is related to the underneath hardware, as soon as we can we'll restart the hosting node and restart the databases on it.


Posted: Thu, 15 Jan 2026 02:26:00 +0000

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