» View Event Details | Created
Resolved
All affected apps have been handled. We are continuing to investigate to understand the exact origin of the incident, but at this stage there should no longer be any customer impact.
If you are still experiencing any issues, please contact our support team.
Posted:
» View Event Details | Created
Resolved
All stuck operations have been processed, we are closing this incident. If you are still facing an issue, please contact our support.
Posted:
» View Event Details | Created
Resolved
The situation is stable since 30 mn. We are closing this incident.
Posted:
» View Event Details | Created
Resolved
All stuck operations have been processed, we are closing this incident. If you are still facing an issue, please contact our support.
Posted:
» View Event Details | Created
Resolved
The maintenance is over on our provider side and we observe that the situation is stable now. The incident is considered as closed on our side. Please contact our customer support if you are still facing an issue
Posted:
» View Event Details | Created
Resolved
All our indicators show a return to normal in the affected region. We continue to monitor the situation, and our infrastructure provider is conducting a post-incident analysis. We will share more details about the cause of the incident once we have this information.
Posted:
» View Event Details | Created
Resolved
For the past few hours, some deployments were failing due to timeout errors when calling URLs ending with scalingo.com/scalingo.io. This issue was caused by a configuration change affecting part of our DNS resolution settings and impacted certain buildpacks.
The problem has now been resolved. We are going to conduct a post-incident review with our teams to prevent similar issues in the future and to detect any such incidents as quickly as possible.
Posted:
» View Event Details | Created
Resolved
The situation has been stabler for the last 15mn. Closing the incident.
Posted:
