» Published on Tue, 04 Nov 2025 23:29:00 +0000

• Resolved

  For the past few hours, some deployments were failing due to timeout errors when calling URLs ending with scalingo.com/scalingo.io. This issue was caused by a configuration change affecting part of our DNS resolution settings and impacted certain buildpacks.

  The problem has now been resolved. We are going to conduct a post-incident review with our teams to prevent similar issues in the future and to detect any such incidents as quickly as possible.

  » Updated Wed, 05 Nov 2025 01:38:00 +0000

• Resolved

  Our tests are conclusive, we are closing the incident.

  » Updated Wed, 05 Nov 2025 01:22:00 +0000

• Update

  A fix has been deployed, Our team is performing tests to make sure the service is working as expected.

  » Updated Wed, 05 Nov 2025 01:22:00 +0000

• Update

  The issue has been identified, a workaround is being deployed.

  » Updated Tue, 04 Nov 2025 23:51:00 +0000

• Investigating

  A significant number of deployments using buildpacks related to PHP, Ruby, and Python are resulting in errors. Investigations are underway.

  » Updated Tue, 04 Nov 2025 23:29:00 +0000