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Event History

October 2025

[osc-fr1] Metrics are not available

» View Event Details | Created Fri, 31 Oct 2025 09:14:00 +0000

Resolved The situation is back to normal. It was linked to an internal operation that created too much load on the service.
Posted: Fri, 31 Oct 2025 09:24:00 +0000

[osc-fr1] deployments issues and slowdown

» View Event Details | Created Mon, 27 Oct 2025 14:18:00 +0000

Resolved Situation is now completely stable for more than 45 minutes, we're closing the incident. If you are still experiencing problems please reach our support team.
Posted: Mon, 27 Oct 2025 16:16:00 +0000

[osc-fr1] Issue with addon operations

» View Event Details | Created Fri, 24 Oct 2025 08:03:00 +0000

Resolved All the delayed operations have been processed, this incident is now closed. If you are still facing an issue, please contact our support.
Posted: Fri, 24 Oct 2025 09:12:00 +0000

[osc-secnum-fr1] Network degradation to access applications

» View Event Details | Created Tue, 21 Oct 2025 16:32:00 +0000

Resolved All systems are stable, closing the incident. Don't hesitate to reach our support if you experience some difficulties to reach your applications.
Posted: Tue, 21 Oct 2025 16:59:00 +0000

[osc-fr1] A database hosting node is misbehaving

» View Event Details | Created Tue, 21 Oct 2025 16:00:00 +0000

Resolved All affected databases are now fully operational.
Posted: Tue, 21 Oct 2025 19:21:00 +0000

[support] The service used for support at scalingo is not available

» View Event Details | Created Mon, 20 Oct 2025 07:50:00 +0000

Resolved The incident on our provider side is marked as closed since 23:53. The in-app chat is now working as expected. We're closing the incident. You should not face issues with this component anymore.
Posted: Tue, 21 Oct 2025 09:21:00 +0000

[osc-fr1] Planned Network Maintenance - October 30, 2025

» View Event Details | Created Thu, 30 Oct 2025 19:00:00 +0000

Resolved We haven't observed any issue on our side. We are considering this operation has completed. Please reach our support at [email protected] if you are experiencing issue.
Posted: Thu, 30 Oct 2025 19:39:00 +0000

[osc-fr1] A database hosting node is misbehaving

» View Event Details | Created Sat, 11 Oct 2025 11:50:00 +0000

Resolved All databases are up and running. The incident is considered as closed on our side. If you are still facing issues, please contact our customer support.
Posted: Sat, 11 Oct 2025 14:09:00 +0000

[osc-secnum-fr1] Access to publicly accessible database is degraded

» View Event Details | Created Thu, 02 Oct 2025 00:14:00 +0000

Resolved Access was restored successfully. We are considering the incident as over on our side. Feel free to reach out our support team if you are still experiencing issues.
Posted: Thu, 02 Oct 2025 00:43:00 +0000

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