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Event History

July 2024

[osc-fr1] A DB hosting node is misbehaving

» View Event Details | Created Fri, 26 Jul 2024 00:38:00 +0000

Resolved All databases have been restarted. If you still encounter issues, please contact our support
Posted: Fri, 26 Jul 2024 00:56:00 +0000

[osc-fr1] DB Node misbehaving

» View Event Details | Created Wed, 24 Jul 2024 10:23:00 +0000

Resolved All databases are up and running. If you're still experiencing difficulties, please contact us via the support.
Posted: Wed, 24 Jul 2024 10:48:00 +0000

[osc-fr1] Applications unavailable

» View Event Details | Created Wed, 24 Jul 2024 06:53:00 +0000

Post-Mortem A postmortem regarding this incident is available. If you have any questions, don’t hesitate to contact our support team. https://doc.scalingo.com/security/postmortems/spm-2024-003
Posted: Fri, 02 Aug 2024 16:51:00 +0000

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Sun, 21 Jul 2024 00:23:00 +0000

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Sun, 21 Jul 2024 01:02:00 +0000

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Fri, 19 Jul 2024 00:26:00 +0000

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Fri, 19 Jul 2024 00:52:00 +0000

[osc-fr1] Deployments are not working as expected

» View Event Details | Created Thu, 18 Jul 2024 13:00:00 +0000

Resolved The deployment pipeline is working normally and deployments are processed as expected. We consider the incident closed. If you are still facing issues, you can contact our support.
Posted: Thu, 18 Jul 2024 13:20:00 +0000

[osc-fr1] Planned network maintenance on July 24th

» View Event Details | Created Wed, 24 Jul 2024 19:00:00 +0000

Resolved The maintenance is now over. Access to the application is back to normal. If you still experience issue please contact us via the support.
Posted: Wed, 24 Jul 2024 19:03:00 +0000

[osc-secnum-fr1] Incident impacting deployments /scale up

» View Event Details | Created Mon, 15 Jul 2024 09:20:00 +0000

Resolved The incident has been resolved on Outscale side. We have confirmed that their fix is indeed working and rolled back the temporary workarounds.
Posted: Mon, 15 Jul 2024 12:37:00 +0000

[osc-fr1] Application and database metrics access is down, impacting autoscaling functions

» View Event Details | Created Tue, 09 Jul 2024 13:19:00 +0000

Resolved Metrics and logs are processed correctly. The incident is now over.
Posted: Tue, 09 Jul 2024 13:42:00 +0000

[osc-fr1] App and and database logs are not available

» View Event Details | Created Mon, 08 Jul 2024 07:15:00 +0000

Resolved The situation is now back to normal. The incident is considered as close on our side. If you are still facing issues, you can contact our support
Posted: Mon, 08 Jul 2024 08:55:00 +0000

[osc-fr1] A DB node is misbehaving

» View Event Details | Created Fri, 05 Jul 2024 15:12:00 +0000

Resolved All databases are up and running. If you still have issues please contact us via the support.
Posted: Fri, 05 Jul 2024 16:20:00 +0000

[osc-fr1] App and and database logs are not available

» View Event Details | Created Thu, 04 Jul 2024 07:45:00 +0000

Resolved The situation is now back to normal. The incident is considered as close on our side. If you are still facing issues, you can contact our support
Posted: Thu, 04 Jul 2024 09:04:00 +0000

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