[scalingo.com] Scheduled maintenance affecting the public website - April 7, 2026

» View Event Details | Created Tue, 07 Apr 2026 14:00:00 +0000

Resolved

scalingo.com is now accessible again. The maintenance is over.

Posted: Tue, 07 Apr 2026 16:18:00 +0000

Update

The operation is still in progress.

Posted: Tue, 07 Apr 2026 14:57:00 +0000

Update

We are starting the operation. The scalingo.com website may be unavailable. The access to our dashboard and legal documents is not impacted.

• Dashboard / login page: https://dashboard.scalingo.com/
• Contracts / DPA / SLA / legal documents: https://scalingo.netexplorer.pro/share/i0KpLsrfJatvHCFjCkQsb227zsGdBo

Posted: Tue, 07 Apr 2026 14:55:00 +0000

Scheduled

Scheduled time: Afternoon of April 7, 2026

Details:

A planned maintenance operation will take place on scalingo.com on the afternoon of April 7, 2026. On this date, the public website may be temporarily unavailable for up to 2 hours. This maintenance only affects the public website. Access to your Scalingo account will remain available throughout the operation via the direct login page.

Impact:

• Temporary unavailability of the public website (scalingo.com)
• No impact on access to the Scalingo dashboard via the direct login page
• No impact on access to legal and contractual documents via their direct link

Direct links:

• Dashboard / login page: https://dashboard.scalingo.com/
• Contracts / DPA / SLA / legal documents: https://scalingo.netexplorer.pro/share/i0KpLsrfJatvHCFjCkQsb227zsGdBo

Action required:

No action is required from you.

If you have any questions, please contact our support team at [email protected] or via the in-app chat.

Sincerely, Scalingo

Posted: Tue, 07 Apr 2026 14:00:00 +0000

[osc-fr1] Scheduled maintenance affecting the TCP Gateway and publicly exposed databases - April 7, 2026

» View Event Details | Created Tue, 07 Apr 2026 18:00:00 +0000

Resolved

The maintenance is now done. TCP Addons and publicly exposed database might have experienced up to 5mn of downtime.

If you still have issue please contact us on the support.

Posted: Tue, 07 Apr 2026 18:00:00 +0000

Update

The maintenance has started. You might experience temporary unavailability of applications exposed via the TCP Gateway addon

Posted: Tue, 07 Apr 2026 18:00:00 +0000

Scheduled

Scheduled time: April 7, 2026, from 20:00 CEST to 20:30 CEST

Details:

A planned network maintenance will take place in the osc-fr1 region on April 7, 2026, between 20:00 CEST and 20:30 CEST. During this time, access to publicly accessible databases and applications exposing a TCP port (via the TCP Gateway) will be temporarily unavailable from the Internet for up to two minutes.

Impact:

• Temporary unavailability of applications exposed via the TCP Gateway addon from the Internet
• Temporary unavailability of publicly accessible databases from the Internet
• Applications and databases will remain accessible from the internal network

Action required:

No action is required from you.

If you have any questions, please contact our support team at [email protected] or via the in-app chat.

Sincerely, Scalingo

Posted: Tue, 07 Apr 2026 18:00:00 +0000

[osc-secnum-fr1] Scheduled maintenance affecting the TCP Gateway and publicly exposed databases - April 8, 2026

» View Event Details | Created Wed, 08 Apr 2026 18:00:00 +0000

Resolved

The maintenance is now done. TCP Addons and publicly exposed database might have experienced up to 5mn of downtime.

If you still have issue please contact us on the support.

Posted: Wed, 08 Apr 2026 18:07:00 +0000

In Progress

The maintenance has started. You might experience temporary unavailability of applications exposed via the TCP Gateway addon.

Posted: Wed, 08 Apr 2026 18:00:00 +0000

Scheduled

Scheduled time: April 8, 2026, from 20:00 CEST to 20:30 CEST

Details:

A planned network maintenance will take place in the osc-secnum-fr1 region on April 8, 2026, between 20:00 CEST and 20:30 CEST. During this time, access to publicly accessible databases and applications exposing a TCP port (via the TCP Gateway) will be temporarily unavailable from the Internet for up to two minutes.

Impact:

• Temporary unavailability of applications exposed via the TCP Gateway addon from the Internet
• Temporary unavailability of publicly accessible databases from the Internet
• Applications and databases will remain accessible from the internal network

Action required:

No action is required from you.

If you have any questions, please contact our support team at [email protected] or via the in-app chat.

Sincerely, Scalingo

Posted: Wed, 08 Apr 2026 18:00:00 +0000

[osc-secnum-fr1] Some API operations are failing

» View Event Details | Created Tue, 14 Apr 2026 08:43:00 +0000

Resolved

The root cause has been found. The API is back to its nominal state.

Posted: Tue, 14 Apr 2026 08:50:00 +0000

Investigating

We are currently investigating an issue on osc-secnum-fr1. Some operations like deploying/restarting/scaling an application are returning 500 errors.

Posted: Tue, 14 Apr 2026 08:43:00 +0000

[osc-fr1] Database node mis-behaving

» View Event Details | Created Thu, 16 Apr 2026 15:12:00 +0000

Resolved

All databases are back up and running.

If you still have issues please contact our support.

Posted: Thu, 16 Apr 2026 15:44:00 +0000

Update

Databases are restarting on the impacted node.

Posted: Thu, 16 Apr 2026 15:27:00 +0000

Update

A database node is currently mis-behaving. We are proceeding with a restart in order to restore service. Starter plans hosted on this node are temporarily unreachable. Customers with a Business plan are not impacted by this incident. We will keep you informed as the situation evolves.

Posted: Thu, 16 Apr 2026 15:14:00 +0000