[osc-fr1] Autoscaling and Metrics unavailable

» View Event Details | Created Mon, 18 May 2026 08:26:00 +0000

Resolved

Situation has been stable over the last hour. Closing the incident

Posted: Mon, 18 May 2026 10:11:00 +0000

Update

The metrics and autoscaling are now back to nominal situation. We're closing the incident

Posted: Mon, 18 May 2026 09:22:00 +0000

Update

The root cause is related to the underlying metrics related host that is misbehaving, our operators are restarting it to fix the issue.

Posted: Mon, 18 May 2026 08:45:00 +0000

Investigating

The autoscaling and metrics systems are currently facing issues and are temporarly unavailable. Our operators are working on it.

Posted: Mon, 18 May 2026 08:26:00 +0000

[osc-fr1] DBDR and Private Networks features are misbehaving

» View Event Details | Created Mon, 25 May 2026 12:52:00 +0000

Resolved

The feature service level is back to the nomnal situation after our operators intervention.

The incident is considered as closed on our side. If you are still experiencing issues, please contact our customer support.

Posted: Mon, 25 May 2026 13:00:00 +0000

Investigating

DBDR and private networks features are currently working in a degraded mode. Our operators are investigating the issue.

Posted: Mon, 25 May 2026 12:52:00 +0000

[osc-fr1] database related operations are taking more than than usual to be processed

» View Event Details | Created Thu, 28 May 2026 08:22:00 +0000

Resolved

All the pending operations have been processed. If you are still facing issues, please contact our customer support.

Posted: Thu, 28 May 2026 08:33:00 +0000

Investigating

Database operations (creation, plan change, upgrade, etc) are staying longer than expected in pending status before being processed. Our operators identified a root cause and handled it.

The situation is degraded but improving. We're monitoring it.

Posted: Thu, 28 May 2026 08:22:00 +0000