» View Event Details | Created
Resolved
All applications hosted on that node have been migrated to other nodes and are back up and running.
Update
The applications hosted on that node are being scheduled on other nodes.
Investigating
One of our application hosting node is mis-behaving. Our team is taking a look at the issue.
» View Event Details | Created
Resolved
The root cause of the issue was traced back to an ongoing incident with our infrastructure provider (https://status.outscale.com/incidents/bn49m1jzpbky). We've implemented a workaround while waiting for the situation to be resolved. There should no longer be any impact on deployment at this stage. If there is, please contact our support team.
Investigating
Our probes are reporting alerts regarding errors in application deployments. We are currently investigating to understand the origin of the issue.
» View Event Details | Created
Resolved
All databases have been restarted and our operators performed post-maintenance checks.
The maintenance went well and is now considered over. If you face an issue please contact our support.
Update
The Database Node have been restarted. We will now proceed to restart database instances hosted on it.
We will keep you updated.
Update
The maintenance is starting now. The database hosting node will be restarted. We will keep you updated
Scheduled
A planned maintenance on a Database hosting node will occur in the osc-fr1 region on Monday November 18th, from 20:00 to 22:00 (CET). Concerned customers were informed individually by email.
Business Plan Databases: No impact Starter Plan Databases: Unavailable for the duration of the operation.
We will keep you informed when the operation will start through the status page.
» View Event Details | Created
Resolved
In the region osc-secnum-fr1, a server hosting databases experienced a disk access slowdown leading to timeout for a small portion of databases hosted in the region.
It lasted from 01:06 to 01:18 CET (for a total of 12 minutes)
During this period your database may have been timing out to incoming queries. The situation self-healed and everything is stable again.
» View Event Details | Created
Resolved
All checks are OK. The incident is now over.
Update
All databases are up and running. Our operators are entering post incidents checks. If you still have issues with your database please contact us via the support.
Update
Databases are restarting on the impacted node.
Update
The root cause has been traced back to an issue on our infrastructure provider side. Their team has been alerted.
Investigating
One of our database hosting node is misbehaving. Our team has been alerted.
» View Event Details | Created
Resolved
The incident is resolved on the side of our infrastructure provider. We didn't see any issues for hours during the day. The IPs we removed previously from our DNS configurations has been re-added.
If you have any issue, please contact our Support team.
Update
The problem has been mitigated following our intervention on our DNS configuration to exclude the affected IPs. Our infrastructure provider has confirmed the issue on their side.
Update
We identified that this was potentially a network peering problem affecting 2 of our public IP addresses : 80.247.12.255 and 80.247.13.145.
We removed these 2 IPs from our DNS configurations and contacted our infrastructure provider to find out more information.
Investigating
Some customers experience sporadic timeouts when connecting to applications located in the osc-secnum-fr1 region. We are currently investigating to find out what is going on.
» View Event Details | Created
Resolved
The maintenance on the second Databases hosting node has been completed successfully.
All operations has been done successfully. Maintenance is now complete on the two Databases hosting nodes.
If you have any problems, please contact our support team.
Update
All databases have been restarted properly on the second Databases hosting node, we are now performing post-maintenance checks.
Update
The second Databases hosting node has been restarted properly, databases are being restarted on it.
Update
The maintenance on the first Database hosting node has been completed successfully.
The maintenance start now on the second Databases hosting node. Databases will be stopped in a few minutes in order to restart this hosting node as well.
Update
All databases have been restarted properly on the first Database hosting node, we are now performing post-maintenance checks.
Update
The first Database hosting node has been restarted properly, databases are being restarted on it.
Update
The maintenance start now with the first Database hosting node. Databases will be stopped in a few minutes in order to restart the hosting node.
Scheduled
A planned maintenance on two Database hosting nodes will occur in the osc-fr1 region on Thursday November 28, from 20:00 to 23:00 (CET). Concerned customers were informed individually by email.
Business Plan Databases: No impact
Starter Plan Databases: Unavailable for the duration of the operation.
We will keep you informed when the operation will start through the status page.
