[osc-fr1] Database node is misbehaving

» View Event Details | Created Thu, 01 Jun 2023 17:31:00 +0000

Resolved

All checks are green. If you still have issues, please contact our support.

Posted: Thu, 01 Jun 2023 17:35:00 +0000

Update

All databases were restarted. We are entering post incident checks.

Posted: Thu, 01 Jun 2023 17:32:00 +0000

Update

Databases are restarting on the impacted node.

Posted: Thu, 01 Jun 2023 17:32:00 +0000

Investigating

One of our database instance node is misbehaving. Our team has been alerted.

Posted: Thu, 01 Jun 2023 17:31:00 +0000

[osc-fr1] A databases hosting node is down

» View Event Details | Created Mon, 05 Jun 2023 00:08:00 +0000

Resolved

Node seems to be stable again, we consider this incident over.

Posted: Mon, 05 Jun 2023 00:43:00 +0000

Update

The node load is getting down, we may not need to reboot it. Our team keeps monitoring the situation.

Posted: Mon, 05 Jun 2023 00:31:00 +0000

Investigating

One of our databases hosting node is detected as down. Our team is having a look at it.

Databases using a business plan saw a failover.

Databases using a starter plan are unreachable until the hosting node is back up.

Posted: Mon, 05 Jun 2023 00:08:00 +0000

[osc-fr1] A databases hosting node is down

» View Event Details | Created Mon, 26 Jun 2023 14:53:00 +0000

Resolved

The databases hosting node is back online. All databases should be reachable again. Please contact the support if you still face an issue.

Posted: Mon, 26 Jun 2023 15:07:00 +0000

Investigating

One of our databases hosting node is detected as down. Our team is having a look at it.

Databases using a business plan saw a failover.

Databases using a starter plan are unreachable until the hosting node is back up.

Posted: Mon, 26 Jun 2023 14:53:00 +0000

[osc-fr1] Database node is misbehaving

» View Event Details | Created Tue, 27 Jun 2023 08:22:00 +0000

Resolved

All checks are now green on our side. If you still have issues, please contact our support.

Posted: Tue, 27 Jun 2023 08:56:00 +0000

Update

Most of the affected databases are available again. We are entering post incident checks.

Posted: Tue, 27 Jun 2023 08:55:00 +0000

Investigating

One of our database instance node is misbehaving. Our team has been alerted. Databases using a business plan saw a failover. Databases using a starter plan are unreachable until the hosting node is back up.

Posted: Tue, 27 Jun 2023 08:22:00 +0000

[osc-fr1] Deployment are currently not handled

» View Event Details | Created Tue, 27 Jun 2023 09:20:00 +0000

Resolved

We catched up all the delay with deployments. Deployments are handled normally now. Some deployments have been aborted, we invite you to relaunch a new deployment.

If you still experience issues. Please contact our support.

Posted: Tue, 27 Jun 2023 14:10:00 +0000

Update

We're currently catching up the delay with deployments

Posted: Tue, 27 Jun 2023 13:39:00 +0000

Update

Our monitoring system report that the problem is back. We are still investigating

Posted: Tue, 27 Jun 2023 13:10:00 +0000

In Progress

Catch up of deployments is still in progress. We will keep you informed of the progress.

Posted: Tue, 27 Jun 2023 11:05:00 +0000

Update

Deployments are working again. We have a lot of deployment to catch up, it will take some time to handle all deployments queued.

Posted: Tue, 27 Jun 2023 10:28:00 +0000

Investigating

Our team is investigating an issue with Deployments on osc-fr1. Deployments are currently not handled on this region.

Posted: Tue, 27 Jun 2023 09:20:00 +0000

Access to https://scalingo.com is currently disrupted

» View Event Details | Created Tue, 27 Jun 2023 14:56:00 +0000

Resolved

https://scalingo.com is now available again, the incident is closed.

Posted: Tue, 27 Jun 2023 15:08:00 +0000

Investigating

Access to https://scalingo.com is currently disrupted, but you can still connect to the dashboard using the following address: https://dashboard.scalingo.com Our teams are currently investigating to identify the origin of the problem.

Posted: Tue, 27 Jun 2023 14:56:00 +0000