[osc-fr1] A databases hosting node is down

» View Event Details | Created Tue, 02 May 2023 02:08:00 +0000

Resolved

All databases are up ad running. Incident is over.

Posted: Tue, 02 May 2023 03:14:00 +0000

Update

All databases restarted. We still need to execute some post-restat checks. If your database is still impacted, please contact our support team.

Posted: Tue, 02 May 2023 02:57:00 +0000

Update

The node restarted. Databases hosted on it are being restarted.

Posted: Tue, 02 May 2023 02:26:00 +0000

Investigating

One of our databases hosting node is detected as down. Our team is having a look at it.

Databases using a business plan saw a failover. Databases using a starter plan are unreachable until the hosting node is back up.

Posted: Tue, 02 May 2023 02:08:00 +0000

[osc-fr1] Degraded network access

» View Event Details | Created Tue, 09 May 2023 08:29:00 +0000

Investigating

We did not had any other issues in the last hour. However we are still monitoring closely the platform.

The issue was traced back to an issue with our TCP Load Balancing stack.

Posted: Tue, 09 May 2023 09:38:00 +0000

Investigating

Our monitoring are showing short network downtime of our HTTP load balancers on the osc-fr1 region.

Our team is currently investigating.

The last network degradation were at: 09:46 (CET) and 10:26 (CET) and lasted for a minute.

Posted: Tue, 09 May 2023 08:29:00 +0000

[osc-fr1] Database node is misbehaving

» View Event Details | Created Wed, 17 May 2023 11:20:00 +0000

Resolved

All checks are green.

If you still have issues, please contact our support.

Posted: Wed, 17 May 2023 16:03:00 +0000

Update

All databases are up and running. We will close the incident. If you still have issues. Please contact our support.

Posted: Wed, 17 May 2023 11:43:00 +0000

Update

All databases were restarted. We are entering post incident checks.

Posted: Wed, 17 May 2023 11:43:00 +0000

Update

Databases are restarting on the impacted node.

Posted: Wed, 17 May 2023 11:26:00 +0000

Investigating

One of our database instance node is mis-behaving. Our team has been alerted.

Posted: Wed, 17 May 2023 11:20:00 +0000

[osc-secnum-fr1] Degraded network access

» View Event Details | Created Wed, 24 May 2023 22:56:00 +0000

Resolved

The network has been stable for over 40 minutes. We close the incident.

Posted: Wed, 24 May 2023 23:32:00 +0000

Update

The region has been operational since 00:48 without issues. We continue to monitor the network in this region.

Posted: Wed, 24 May 2023 23:23:00 +0000

Investigating

Our monitoring has shown a network downtime of our HTTP load balancers on the osc-secnum-fr1 region between 00:44 (CEST) and 00:48 (CEST). Our team is currently investigating.

Posted: Wed, 24 May 2023 22:56:00 +0000

[osc-secnum-fr1] A database node is mis-behaving

» View Event Details | Created Thu, 25 May 2023 00:35:00 +0000

Resolved

All checks are green. All databases are back up and running. If you're still having issue with your database please contact the support.

Posted: Thu, 25 May 2023 01:27:00 +0000

In Progress

All databases have been restarted, we are entering post incident checks.

Posted: Thu, 25 May 2023 01:07:00 +0000

Update

Databases are restarting on the impacted node.

Posted: Thu, 25 May 2023 00:49:00 +0000

Investigating

One of our database node is mis-behaving. We are currently looking into it.

Posted: Thu, 25 May 2023 00:35:00 +0000