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October 2022

[osc-secnum-fr1] Deployments are failing

» View Event Details | Created Mon, 10 Oct 2022 11:06:00 +0000

Resolved

The incident is now resolved. Situation is back to normal. If you still have issues, please contact us on the support.


Posted: Mon, 10 Oct 2022 12:04:00 +0000

Update

First deployments are working again on osc-secnum-fr1. We will continue to monitor the situation.


Posted: Mon, 10 Oct 2022 11:49:00 +0000

Update

The issue has been traced back to an issue with our object storage provider. We are in communication with them to bring back the service.

You can follow their incident here: https://status.outscale.com/incidents/rbfppj1wx7x7


Posted: Mon, 10 Oct 2022 11:30:00 +0000

Investigating

Deployments are failing on the osc-secnum-fr1 region. Our operators has been notified.


Posted: Mon, 10 Oct 2022 11:06:00 +0000

[osc-fr1] A database node is mis-behaving

» View Event Details | Created Mon, 10 Oct 2022 15:53:00 +0000

Resolved

The issue is now resolved. If you still have issues, please contact us on the support.


Posted: Mon, 10 Oct 2022 18:16:00 +0000

Update

Databases are restarting on that node.


Posted: Mon, 10 Oct 2022 16:12:00 +0000

Investigating

Our team detected that a database node is mis-behaving. An urgent maintenance operation will have to take place.

Business plans hosted on that node might experience a failover and starter/sandbox plans will experience some service interuption.


Posted: Mon, 10 Oct 2022 15:53:00 +0000

[osc-fr1] One database node is mis-behaving

» View Event Details | Created Mon, 10 Oct 2022 22:56:00 +0000

Resolved

Post incidents checks are green. If you still have issues contacting your database, please contact us on the support.


Posted: Mon, 10 Oct 2022 23:39:00 +0000

Update

All databases has been restarted. We are running the post incident checks.


Posted: Mon, 10 Oct 2022 23:34:00 +0000

In Progress

Node is up. Databases are rebooting on the node.


Posted: Mon, 10 Oct 2022 23:11:00 +0000

Investigating

One of our database node is currently mis-behaving. It will be restarted in the next few minutes.

Business plans hosted on that node might experience a failover and starter/sandbox plans will experience some service interuption.


Posted: Mon, 10 Oct 2022 22:56:00 +0000

[osc-fr1] Database instance is mis-behaving

» View Event Details | Created Thu, 13 Oct 2022 17:44:00 +0000

Resolved

All databases has been restarted. If you still have an issue, please contact us on the support.


Posted: Thu, 13 Oct 2022 18:06:00 +0000

Update

95% of the impacted databases are up. The last one should be up and running in a few minutes.


Posted: Thu, 13 Oct 2022 18:04:00 +0000

Update

Databases are restarting on the impacted node.


Posted: Thu, 13 Oct 2022 17:52:00 +0000

Investigating

One of our database instance is mis-behaving. Our team has been alerted.


Posted: Thu, 13 Oct 2022 17:44:00 +0000

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