[osc-secnum-fr1] One database node crashed

» View Event Details | Created Thu, 03 Nov 2022 22:54:00 +0000

Resolved

The database node is stable again, we are sorry for the inconvenience. The root cause of this incident was a hypervisor crash. Please contact the support if you still face some issues.

Posted: Fri, 04 Nov 2022 00:12:00 +0000

Update

All databases successfully restarted, our team is still monitoring the incident.

Posted: Thu, 03 Nov 2022 23:56:00 +0000

Investigating

One of our database node crashed. It will be restarted in the next few minutes. Business plans hosted on that node might experience a failover and starter/sandbox plans will experience some service interruption.

Posted: Thu, 03 Nov 2022 22:54:00 +0000

Peering issues with Scalingo network

» View Event Details | Created Tue, 22 Nov 2022 16:02:00 +0000

Resolved

Situation has been stable until now, closing incident.

Posted: Wed, 23 Nov 2022 16:06:00 +0000

Update

All routes to Scalingo infrastructures are not yet stable (partial disruption between 15:20 and 15:30), but the vast majority of requests should work as expected.

We are still monitoring the situation.

Posted: Wed, 23 Nov 2022 15:03:00 +0000

Update

Identical network peering issue on the Internet were detected

• From 13:50 to 14:00 (CET)
• From 14:40 to 14:50 (CET)

It seems to have a bigger impact on the osc-secnum-fr1 region.

Situation seems stable for 20 minutes now, our team in watching the situation and network provider has been reached.

Posted: Wed, 23 Nov 2022 14:05:00 +0000

Resolved

The situation is stable for the last 20 minutes. We consider this incident over. Please contact our support team if you still face problem reaching your application.

Posted: Tue, 22 Nov 2022 17:00:00 +0000

Update

The situation greatly improved since a couple of minutes. Our team keeps monitoring the situation. Please contact our support team if you still face problem reaching your application.

Posted: Tue, 22 Nov 2022 16:43:00 +0000

Update

The network situation is getting better but the network is still unstable. It may also impact your deployment as it often needs to download assets outside of Scalingo network.

Posted: Tue, 22 Nov 2022 16:33:00 +0000

Investigating

We are alerted of a peering issue to Scalingo network. Our team is investigating.

Some of you may have trouble reaching a Scalingo hosted application depending on the ISP.

Posted: Tue, 22 Nov 2022 16:02:00 +0000

[osc-fr1] Network instability

» View Event Details | Created Tue, 29 Nov 2022 15:56:00 +0000

Resolved

The situation is stable. If you still have issue please contact our support.

The situation is still being investigated by our network provider and ourself.

Posted: Tue, 29 Nov 2022 16:48:00 +0000

Update

The situation seems stable again. We are investigating on the root cause of the issue.

Posted: Tue, 29 Nov 2022 16:13:00 +0000

Investigating

We are alerted of a peering issue to Scalingo network. Our team is investigating. Some of you may have trouble reaching a Scalingo hosted application.

Posted: Tue, 29 Nov 2022 15:56:00 +0000