[osc-fr1] One database node is mis-behaving

» View Event Details | Created Mon, 05 Sep 2022 16:37:00 +0000

Resolved

All databases have been restarted, incident is over

Posted: Mon, 05 Sep 2022 17:18:00 +0000

Update

Impacted databases are now restarting

Posted: Mon, 05 Sep 2022 17:15:00 +0000

Update

The server is taking more time than expected to restart, our team is on it, checking alongside our provider.

Posted: Mon, 05 Sep 2022 17:05:00 +0000

Investigating

One of our database node is currently mis-behaving. It will be restarted in the next few minutes.

Posted: Mon, 05 Sep 2022 16:37:00 +0000

[global] Deployments do not work anymore

» View Event Details | Created Mon, 12 Sep 2022 14:33:00 +0000

Resolved

The monitoring indicates that everything is fine since last night, we close the incident.

Please contact the support if you are still facing issues to deploy, scale and restart your application or to run one-off.

Posted: Tue, 13 Sep 2022 07:31:00 +0000

Update

The situation is now better on both regions, deployments should now succeed. We are still monitoring the situation

Posted: Mon, 12 Sep 2022 15:32:00 +0000

Update

On osc-fr1, deployments are progressively resuming. On osc-secnum-fr1, deployments still do not work anymore

Posted: Mon, 12 Sep 2022 14:45:00 +0000

Update

One-off, scale and restart operations can also fail on both regions

Posted: Mon, 12 Sep 2022 14:39:00 +0000

Update

On osc-fr1 we activated a workaround but deployments still not work as usual

Posted: Mon, 12 Sep 2022 14:37:00 +0000

Investigating

Many deployments currently do not work on the osc-fr1 and osc-secnum-fr1 region. Our operators have been notified.

Posted: Mon, 12 Sep 2022 14:33:00 +0000

[osc-fr1] Database host is mis-behaving

» View Event Details | Created Mon, 26 Sep 2022 15:59:00 +0000

Resolved

All databases are up and running.

If you still have issues contacting your databases, please contact the support.

Posted: Mon, 26 Sep 2022 16:33:00 +0000

Update

The operation is still running, around 80% of the databases are up and running.

Posted: Mon, 26 Sep 2022 16:28:00 +0000

Update

Database are restarting, this operation should take around 30mn.

Posted: Mon, 26 Sep 2022 16:15:00 +0000

Investigating

One of our database hosting node is mis-behaving. This induce some downtime on sandbox and starter plan. Business plans should not be impacted.

Posted: Mon, 26 Sep 2022 15:59:00 +0000