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Event History

August 2025

[osc-fr1] Database creation and operations on it are stuck

» View Event Details | Created Thu, 28 Aug 2025 13:06:00 +0000

Resolved We fixed it. Databases are now provisioned properly and operations can now run again on databases. Incident is now considered as closed. If you still have an issues, please contact our Support team
Posted: Thu, 28 Aug 2025 13:34:00 +0000

[osc-fr1/osc-secnum-fr1] Incident affecting deployments

» View Event Details | Created Wed, 06 Aug 2025 12:43:00 +0000

Resolved A fix has been deployed and deployments are working as expected again. If you are still experiencing problems, please contact our support team.
Posted: Wed, 06 Aug 2025 13:00:00 +0000

[osc-secnum-fr1] Application metrics not available

» View Event Details | Created Tue, 05 Aug 2025 05:12:00 +0000

Resolved The situation has been stable for the last 10 minutes, is incident is considered closed on our side
Posted: Tue, 05 Aug 2025 05:47:00 +0000

[osc-secnum-fr1] Application metrics not available

» View Event Details | Created Sun, 03 Aug 2025 23:22:00 +0000

Resolved Application metrics are back, including the metrics generated during the outage. The incident is closed on our side. You can reach our support if you are still experiencing issues.
Posted: Sun, 03 Aug 2025 23:37:00 +0000

[osc-fr1] Access to the region is degraded

» View Event Details | Created Sat, 02 Aug 2025 17:55:00 +0000

Post-Mortem The postmortem has been published: https://doc.scalingo.com/security/postmortems/spm-2025-003 Don't hesitate to reach the support if you have any additional questions.
Posted: Fri, 08 Aug 2025 15:59:00 +0000

[osc-fr1] deployments issues and slowdown

» View Event Details | Created Fri, 01 Aug 2025 07:59:00 +0000

Resolved We identified a root cause, As the situation has been stable for an hour, we're closing the incident
Posted: Fri, 01 Aug 2025 09:31:00 +0000

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