[osc-fr1] Issue with database provisioning and plan change

» View Event Details | Created Wed, 12 Aug 2026 15:29:00 +0000

Resolved

The issue started at 16:35 CEST and was fixed at 17:05 CEST. The database that are still provisioning should succeed in the coming minutes. If you are still facing issues, please contact our Support Team.

Posted: Wed, 12 Aug 2026 15:45:00 +0000

Investigating

We have identified an issue affecting database provisioning and plan change on the osc-fr1 region. Our team is currently working on it.

Posted: Wed, 12 Aug 2026 15:29:00 +0000

[osc-secnum-fr1] One-offs are not running correctly

» View Event Details | Created Mon, 24 Aug 2026 07:30:00 +0000

Resolved

One-off containers are working again. Incident is now closed. If you are still facing issues, please contact our Support Team.

Posted: Mon, 24 Aug 2026 08:06:00 +0000

Investigating

We identified that one-offs containers are not starting as expected. Our operators are currently investigating the issue.

Posted: Mon, 24 Aug 2026 07:30:00 +0000

[osc-fr1] Some database provisionning operations are hanging

» View Event Details | Created Mon, 24 Aug 2026 13:35:00 +0000

Resolved

Situation is stable, the incident is closed

Posted: Mon, 24 Aug 2026 16:37:00 +0000

Update

The root cause has been identified and our operators are currently cleaning up the impacted databases.

Posted: Mon, 24 Aug 2026 15:36:00 +0000

Update

Situation is improving.

New operations should behave as expected.

Our operators are still investigating the root cause and cleaning up the operations that are stuck in a transient status.

Posted: Mon, 24 Aug 2026 14:30:00 +0000

Update

The investigations are still ongoing.

We will keep you updated.

Posted: Mon, 24 Aug 2026 13:59:00 +0000

Investigating

We identified that some addon provisionning operations are not completing on the osc-fr1 region.

Our operators are currently investigating the issue.

Posted: Mon, 24 Aug 2026 13:35:00 +0000

[osc-secnum-fr1] One-offs are not running correctly

» View Event Details | Created Thu, 27 Aug 2026 09:22:00 +0000

Resolved

One-off containers are working again. Incident is now closed. If you are still facing issues, please contact our Support Team.

Posted: Thu, 27 Aug 2026 09:45:00 +0000

Investigating

We identified that one-offs containers are not starting as expected. Our operators are currently investigating the issue.

Posted: Thu, 27 Aug 2026 09:22:00 +0000