» Published on Thu, 15 Dec 2022 09:39:00 +0000

• Resolved

  Network access from/to the platform in region osc-fr1 has been more stable for ~1h. Our team, with the help of our infrastructure provider, keep analyzing the source of this incident.

  » Updated Thu, 15 Dec 2022 13:48:00 +0000

• Update

  → End of the emergency maintenance of the status page provider, keeping on incident updates in this post.

  TL;DR Situation is more stable but not perfect, our team is still working on the incident.

  Our provider has achieved a maintenance operation which lead to a complete networking cut of the 'osc-fr1' from 11:25 to 11:32 CET

  From that point, network quality got better, but our monitoring tool has continued detecting packet loss from and to the infrastructure, leading to potential connectivity problem from/to the applications.

  Deployments are working as expected again, older deployments may have been aborted, you're invited to trigger a new one to update your applications.

  » Updated Thu, 15 Dec 2022 11:48:00 +0000

• Update

  The issue has been escalated to our network provider. Their team is also working on it.

  » Updated Thu, 15 Dec 2022 09:57:00 +0000

• Investigating

  Network performance is degraded on the osc-fr1.

  This impacts performances access to all applications hosted on that region.

  This also impacts deployment performances.

  » Updated Thu, 15 Dec 2022 09:39:00 +0000