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[osc-fr1] Database access can be disrupted

» Published on Wed, 24 Jun 2026 20:13:00 +0000

  • Resolved

    A workaround has been set up and the region is back to nominal performances.

    The incident is considered as closed on our side.

    » Updated Wed, 24 Jun 2026 21:57:00 +0000
  • Update

    Our operators are still monitoring the situation. We observed an improvement on the network access to the region.

    The deployments and container operations are still in a degraded mode but should be working as expected soon after the deployment of a workaround on our infrastructure provider side.

    » Updated Wed, 24 Jun 2026 21:52:00 +0000
  • Update

    The situation is improving. Databases are accessible again and most containers operations are working again. Our team is monitoring the situation.

    » Updated Wed, 24 Jun 2026 21:20:00 +0000
  • Update

    App containers operations (restart, scaling, deployments, etc) are currently unavailable due to an unavailability on the storage backend. Our operators are currently investigating and monitoring the situation.

    » Updated Wed, 24 Jun 2026 20:39:00 +0000
  • Investigating

    Access to Scalingo hosted databases from inside and outside the Scalingo network can be disrupted. Connections may fail with a No route to host error. Our team is investigating.

    » Updated Wed, 24 Jun 2026 20:13:00 +0000

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