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[osc-fr1] Impossible to provision new databases or change database plan/version

» Published on Mon, 17 Jun 2024 08:13:00 +0000

  • Resolved

    The incident is now considered closed. If you are still experiencing problems, please contact our support team.

    » Updated Mon, 17 Jun 2024 09:29:00 +0000
  • Update

    All databases are now up and running, plan changes and version upgrades have also been applied. we're currently performing post-incident checks.

    » Updated Mon, 17 Jun 2024 08:56:00 +0000
  • Update

    The root cause was identified and a corrective operation was carried out. The databases that were stuck in a provisioning state are now being processed.

    » Updated Mon, 17 Jun 2024 08:24:00 +0000
  • Investigating

    It is currently impossible to provision new databases or change plans/versions. Our operators are currently carrying out investigations.

    » Updated Mon, 17 Jun 2024 08:13:00 +0000

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