» Published on Tue, 19 Oct 2021 07:45:00 +0000

• Post-Mortem

  We just had confirmation the problem is related to an hardware incident from our provider side, leading to the interruption of the virtual machine running on it.

  » Updated Tue, 19 Oct 2021 08:51:00 +0000

• Resolved

  All databases are responding correctly, attached applications have been restarted to ensure reconnection.

  » Updated Tue, 19 Oct 2021 08:18:00 +0000

• Resolved

  All databases are responding correctly, attached applications have been restarted to ensure reconnection.

  » Updated Tue, 19 Oct 2021 08:18:00 +0000

• Update

  All databases are now up and running, we're still observing the situation

  » Updated Tue, 19 Oct 2021 08:04:00 +0000

• Update

  Server is currently restarting, databases will start being restarted as soon as the server is available.

  » Updated Tue, 19 Oct 2021 08:03:00 +0000

• Investigating

  Our probes reported a node hosting databases being unavailable. Some databases are impacted:

  Database running a business plan will keep working after a failover. Database running a starter plan will be unavailable until the node has recovered.

  Our team is on it to solve the issue as soon as possible.

  » Updated Tue, 19 Oct 2021 07:45:00 +0000