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[osc-secnum-fr1] Network partial packets loss

» Published on Fri, 30 Oct 2020 08:39:00 +0000

  • Resolved

    The network issue impacting our region osc-secnum-fr1 has been identified and fixed by our provider, all our probes are green again, you should not experience any problem anymore.

    Otherwise, please reach our support.

    » Updated Fri, 30 Oct 2020 19:19:00 +0000
  • Update

    The team is alerted that the network is degraded again. We are really sorry about the inconvenience. We are actively working on finding a solution with our provider, Outscale.

    » Updated Fri, 30 Oct 2020 13:00:00 +0000
  • Update

    The network performance seems to have greatly improved since 11:20 AM. Our team keeps monitoring the situation.

    » Updated Fri, 30 Oct 2020 10:39:00 +0000
  • Update

    The workaround to improve deployments duration on osc-secnum-fr1 region has been setup.

    » Updated Fri, 30 Oct 2020 09:53:00 +0000
  • Investigating

    Our team is notified of partial packets loss on the osc-secnum-fr1 region.

    Your deployments could be stuck for a long time on the step "Build complete, shipping your container". A workaround is being setup to reduce the impact of this network issue on the deployments.

    You may experience timeouts and connection cut on your application due to these partial packets loss. We are working with Outscale to identify the root cause of the issue.

    » Updated Fri, 30 Oct 2020 08:39:00 +0000

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