» Published on Tue, 25 Feb 2025 15:15:00 +0000

• Resolved

  The incident is closed on our provider side and we noticed improvements.

  The situation seems to be back to normal

  » Updated Tue, 25 Feb 2025 15:50:00 +0000

• Investigating

  Our support system provider declared an incident on their side that impacts the conversations managed by our support operators. This mean that some requests may take longer to be handled than usual.

  We'll let you know once the situation evolves

  » Updated Tue, 25 Feb 2025 15:15:00 +0000