» Published on Thu, 12 Dec 2024 14:00:00 +0000

• Resolved

  The situation is stable now, we are closing the incident. If you still have an issue, please contact our support team.

  » Updated Thu, 12 Dec 2024 16:11:00 +0000

• Update

  The situation appears to have been stabilizing for about 10 minutes. Our infrastructure provider has confirmed experiencing network transit issues. We are continuing to monitor the situation closely

  » Updated Thu, 12 Dec 2024 15:52:00 +0000

• Update

  We have identified that at least one of our public IPs (5.104.101.30) was potentially affected by peering issues. We have removed this IP from our pool and are in contact with our infrastructure provider to gather more information.

  » Updated Thu, 12 Dec 2024 15:06:00 +0000

• Update

  We are currently experiencing intermittent network issues affecting connection establishment to our platform. Not all customers are impacted. The issue may be related to network peering. Our teams are actively investigating to identify and resolve the problem.

  » Updated Thu, 12 Dec 2024 15:04:00 +0000

• Investigating

  We detected that our Homepage is intermittently unreachable. Our team are currently investigating.

  » Updated Thu, 12 Dec 2024 14:00:00 +0000