» Published on Wed, 22 Sep 2021 13:53:00 +0000

• Resolved

  Everything seems back online. We consider this incident on the osc-fr1 region over. Please contact the support if you still seem impacted by this incident.

  » Updated Wed, 22 Sep 2021 14:50:00 +0000

• Update

  All applications and databases have been restarted. The situation should be back to normal. If you are still struggling with your applications or databases, please contact the support.

  Our team keeps monitoring the situation.

  » Updated Wed, 22 Sep 2021 14:30:00 +0000

• Update

  All three servers are back online, we are handling the procedure to restart all services (applications and databases).

  » Updated Wed, 22 Sep 2021 14:16:00 +0000

• Update

  Two applications hosting servers and one databases hosting server crashed due to a hypervisor crash on our infrastructure provider side.

  Most applications have been restarted on healthy servers, the work is ongoing for the databases hosting server.

  Our team is working on restoring the services.

  » Updated Wed, 22 Sep 2021 14:02:00 +0000

• Investigating

  Some applications and databases are unreachable on the osc-fr1 region. Our team is investigating.

  » Updated Wed, 22 Sep 2021 13:53:00 +0000