» Published on Thu, 18 Nov 2021 09:22:00 +0000

• Resolved

  Our network provider confirmed a core router of the backbone of one of their transit provider has crashed. The unavailability was related to a network route update to transfer the traffic to a failover router, operation which was done automatically but which needed a couple of minute to propagate in the Internet.

  » Updated Thu, 18 Nov 2021 15:29:00 +0000

• Update

  Our network provider Outscale acknowledged the issue and told us it was not related to them but from one of their Internet transit provider, they are currently investigating the case to get more details on their end.

  » Updated Thu, 18 Nov 2021 10:24:00 +0000

• In Progress

  From 9:50 CET to 10:00 CET, our probes have identified a peering problem impacting network access from and to the platform during this period.

  The impact was partial, only a few source/destinations were impacted, leading us to think the source cause comes from a transit provider and not directly from our infrastructure.

  Our direct network provider has been reached to let us gather more information.

  » Updated Thu, 18 Nov 2021 09:22:00 +0000