» Published on Tue, 07 Mar 2023 15:16:00 +0000

• Resolved

  The incident has been closed on our side. An investigation is still in progress with our network provider.

  » Updated Tue, 07 Mar 2023 17:35:00 +0000

• Update

  Access to the network has been stable for more than 1 hour now. We don't have the root cause yet but we are still monitoring and investigating these network issues.

  » Updated Tue, 07 Mar 2023 16:21:00 +0000

• Update

  Access to the network has been stable for 30 minutes now. We are still investigating these network issues with our infrastructure provider.

  » Updated Tue, 07 Mar 2023 15:49:00 +0000

• Update

  We have noticed multiple packet loss between our infrastructure and the Internet, which impacts access to applications and access to the Internet from applications. Here are the timestamps of each short down times we noticed:

  • 15h48 -> 15h49
  • 15h56 -> 15h57
  • 16h09 -> 16h10
  • 16h16 -> 16h17

  We are currently in contact with our Infrastructure provider and the issue was reported to them.

  » Updated Tue, 07 Mar 2023 15:31:00 +0000

• Investigating

  Our probes have detected networking slowdown, confirmed by some users on the 'osc-secnum-fr1' region infrastructure, our team is looking at it.

  » Updated Tue, 07 Mar 2023 15:16:00 +0000