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[osc-fr1] Unplanned maintenance on a database node, some sandbox and starter databases are impacted

» Published on Tue, 24 Mar 2020 10:48:00 +0000

  • Resolved

    The incident is over.

    » Updated Tue, 24 Mar 2020 12:04:00 +0000
  • Update

    All databases restarted on the impacted node. We are running our post-incident checks.

    All databases are up and running. Please reach the support if this is not the case for your database.

    » Updated Tue, 24 Mar 2020 11:07:00 +0000
  • Update

    We are restarting the databases instances on the impacted node.

    » Updated Tue, 24 Mar 2020 11:02:00 +0000
  • Update

    Docker restarted on the impacted node, our internal tools are now restarting.

    » Updated Tue, 24 Mar 2020 11:00:00 +0000
  • Update

    The restart of Docker on the impacted node is taking a bit more time than usual. The operation is still ongoing.

    » Updated Tue, 24 Mar 2020 10:57:00 +0000
  • In Progress

    An unplanned maintenance is needed on one of the nodes hosting databases. This maintenance requires a restart of Docker on this node. This operation takes a few minutes.

    Databases using Business plans will automatically failover. The automatic failover procedure may induce a short unavailability (a few seconds).

    Databases using Starter and Sandbox plans hosted on it will automatically be restarted after the successful restart of the node.

    » Updated Tue, 24 Mar 2020 10:46:00 +0000

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