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[networking] Peering issue between US and EU

» Published on Wed, 24 Nov 2021 14:07:00 +0000

  • Resolved

    The network link between our datacenters and the US is stable again. We consider this incident closed. Please contact the support if you still face some trouble.

    » Updated Wed, 24 Nov 2021 15:00:00 +0000
  • Update

    Connectivity with the US seems to improve. Our team keeps monitoring the situation.

    » Updated Wed, 24 Nov 2021 14:44:00 +0000
  • Update

    The networking issue impact both osc-fr1 and osc-secnum-fr1 regions.

    Some deployments may fail. Depending on the buildpack your application uses, it may need to download assets in some impacted locations.

    » Updated Wed, 24 Nov 2021 14:19:00 +0000
  • Investigating

    A network peering issue between our both osc-fr1 and osc-secnum-fr1 regions and infrastructures hosted in the US.

    At least the following destinations are impacted:

    • AWS (us-east-, us-west-)
    • Digital Ocean (New York, San Francisco)

    Our team is investigating and raising the issue to our provider.

    » Updated Wed, 24 Nov 2021 14:07:00 +0000

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