» Published on Wed, 24 Nov 2021 14:07:00 +0000

• Resolved

  The network link between our datacenters and the US is stable again. We consider this incident closed. Please contact the support if you still face some trouble.

  » Updated Wed, 24 Nov 2021 15:00:00 +0000

• Update

  Connectivity with the US seems to improve. Our team keeps monitoring the situation.

  » Updated Wed, 24 Nov 2021 14:44:00 +0000

• Update

  The networking issue impact both osc-fr1 and osc-secnum-fr1 regions.

  Some deployments may fail. Depending on the buildpack your application uses, it may need to download assets in some impacted locations.

  » Updated Wed, 24 Nov 2021 14:19:00 +0000

• Investigating

  A network peering issue between our both osc-fr1 and osc-secnum-fr1 regions and infrastructures hosted in the US.

  At least the following destinations are impacted:

  • AWS (us-east-, us-west-)
  • Digital Ocean (New York, San Francisco)

  Our team is investigating and raising the issue to our provider.

  » Updated Wed, 24 Nov 2021 14:07:00 +0000