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[deployments] Errors when accessing public GitHub git repositories

» Published on Wed, 02 Sep 2026 10:59:00 +0000

  • Post-Mortem

    GitHub has acknowledged and explained the errors which were encountered during this incident. All details can be found here: https://github.com/orgs/community/discussions/206581#discussioncomment-18269083

    » Updated Fri, 04 Sep 2026 09:42:00 +0000
  • Resolved

    Incident is considered resolved on our end.

    GitHub has silently forbidden some unauthenticated requests to their service, an error message has been published:

    fatal: remote error: GitHub is temporarily limiting some unauthenticated downloads to protect the stability of the platform. Please retry later or authenticate.

    It has been identified on our side that requests coming from some git/libcurl versions over HTTP/2 have been targeted especially. We've updated our system so this limitation does not impact buildpacks fetching during deployment.

    You may still experience issues if your dependency management tools uses "git" to fetch dependencies and that you application is still running the 'scalingo-24' or 'scalingo-22' stack. In this case you have 2 solutions:

    1. Switch to the 'scalingo-26' stack
    2. Add a .gitconfig file to your repository containing:
    [http "https://github.com"]
        http.version = HTTP/1.1
    » Updated Thu, 03 Sep 2026 07:47:00 +0000
  • Update

    Workaround has been deployed, we're observing the situation

    » Updated Wed, 02 Sep 2026 16:54:00 +0000
  • Update

    Update: the source of the problem seems related to an upgrade from GitHub which impact some version of git.

    • Applications running the stack scalingo-26 are not impacted by the incident.
    • Other stacks are impacted

    A workaround is being implemented to ensure all deployments got back in track

    » Updated Wed, 02 Sep 2026 16:22:00 +0000
  • Update

    Incident is still ongoing, GitHub requests to download public repositories still have a high rate of errors

    » Updated Wed, 02 Sep 2026 15:21:00 +0000
  • Update

    Since 16h19 (CEST), new cases of the same situation are appearing, we are re-opening the incident.

    » Updated Wed, 02 Sep 2026 14:27:00 +0000
  • Resolved

    All deployments are now working as expected

    » Updated Wed, 02 Sep 2026 13:12:00 +0000
  • Update

    Most deployments are now working as expected, we're observing the situation

    » Updated Wed, 02 Sep 2026 13:11:00 +0000
  • Update

    Incident is still ongoing, part of deployments are still failing when cloning public repositories. Workaround is to retry one or multiple times.

    » Updated Wed, 02 Sep 2026 12:05:00 +0000
  • Update

    We still identify a large number of 401 responses from GitHub over public repositories, the strategy is still to retry your deployments.

    » Updated Wed, 02 Sep 2026 11:32:00 +0000
  • Update

    It has been identified that the situation is getting better. Attempt a few retries of your deployments and they should work eventually

    » Updated Wed, 02 Sep 2026 11:02:00 +0000
  • Investigating

    Global issue on GitHub leads to the impossibility of fetching code from public repositories.

    As a result deployments using custom or multi buildpacks may fail or if your dependency manager fetches code on GitHub.

    » Updated Wed, 02 Sep 2026 10:59:00 +0000

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