» Published on Tue, 15 Sep 2020 11:02:00 +0000

• Resolved

  The situation seems to be back to normal on both regions: osc-fr1 and osc-secnum-fr1. Our team keeps monitoring the situation. Please contact the support if you are still having trouble reaching your application.

  » Updated Tue, 15 Sep 2020 12:54:00 +0000

• Update

  A similar mitigation has been setup on the osc-secnum-fr1 region. The situation should be better for applications hosted on the osc-secnum-fr1 region.

  » Updated Tue, 15 Sep 2020 11:57:00 +0000

• Update

  A mitigation solution has been setup on the osc-fr1 region. The time for the DNS propagation to be achieved and the situation should be better for your application hosted on the osc-fr1 region.

  We are still working on the situation on osc-secnum-fr1.

  » Updated Tue, 15 Sep 2020 11:29:00 +0000

• Update

  After further investigation, the network seems to be impacted on both regions: osc-fr1 and osc-secnum-fr1. We are in close contact with our network provider about it. We will update this ticket with more information as soon as we have more.

  » Updated Tue, 15 Sep 2020 11:17:00 +0000

• Investigating

  Our team is alerted that the network access to the hosted applications on the region osc-secnum-fr1 is degraded. Our team is investigating.

  » Updated Tue, 15 Sep 2020 11:02:00 +0000