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[osc-secnum-fr1] Degraded network access to the region and deployment performance

» Published on Fri, 02 Oct 2026 08:42:00 +0000

  • Resolved

    The situation is stable for more than an hour now. We are considering this incident as over. If you are still facing issues, please contact our Support Team.

    » Updated Fri, 02 Oct 2026 15:53:00 +0000
  • Update

    The situation is almost back to the nominal state. We are still monitoring the situation.

    » Updated Fri, 02 Oct 2026 14:28:00 +0000
  • Update

    The packet loss rate on the osc-secnum-fr1 region has returned to nominal values. Most deployments are also succeeded. Our operators are still working on the situation.

    » Updated Fri, 02 Oct 2026 14:27:00 +0000
  • Update

    We are still working on the issue.

    » Updated Fri, 02 Oct 2026 13:48:00 +0000
  • Update

    We are observing an elevated error rate affecting deployments once again. Our team is working on the situation

    » Updated Fri, 02 Oct 2026 13:04:00 +0000
  • Update

    The situation is stable since 12:20, with all deployments being completed without issue. We are still monitoring the situation.

    » Updated Fri, 02 Oct 2026 11:58:00 +0000
  • Update

    The packet loss rate on the osc-secnum-fr1 has returned to nominal values. We are also seeing an improvement on deployment completions. Our operators are still monitoring the situation.

    » Updated Fri, 02 Oct 2026 10:12:00 +0000
  • Update

    Our operators have identified the root cause of the network degradation. We're in contact with our infrastructure provider regarding this issue.

    We're still monitoring the situation and will keep you updated.

    » Updated Fri, 02 Oct 2026 09:33:00 +0000
  • Update

    Our operators identified that deployment are heavily impacted by the ongoing issues. A workaround has been set in place but did not improve the situation.

    Deployment attempts are currently highly expected to fail. Our operators are looking for a mitigation to improve the situation.

    Some app scheduling operations (restart, scale, one-off) might also fail or take more time to complete.

    We will keep you updated

    » Updated Fri, 02 Oct 2026 08:58:00 +0000
  • Investigating

    Network access to osc-secnum-fr1 is degraded with higher than normal packet loss rate. It also impacts the stability of the deployment process.

    Our operators are currently investigating.

    » Updated Fri, 02 Oct 2026 08:13:00 +0000

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