» Published on Wed, 05 Jan 2022 14:05:00 +0000

• Resolved

  Our infrastructure provider notifies us that the issue has been resolved and is stable for the last 40 minutes. We consider this incident resolved.

  The workarounds we developed have been decommissioned.

  Please contact the support if you still face an issue regarding this incident.

  » Updated Wed, 05 Jan 2022 16:52:00 +0000

• Update

  We deployed a third workaround to fix the issue about running a one-off container. All platform features are fully functional again.

  Our infrastructure provider notifies us that a long term fix should be available within 30 minutes.

  » Updated Wed, 05 Jan 2022 16:01:00 +0000

• Update

  We deployed a workaround. All deployments are working again (both SCM integrations and git push scalingo master). Please contact the support if you are still having some troubles deploying your application.

  We are working on a workaround to make the one-off containers stable again.

  » Updated Wed, 05 Jan 2022 15:35:00 +0000

• Update

  We deployed a workaround. Deployments done via our SCM integration (GitHub and GitLab) are working again. Deployments done via git push scalingo master are still impacted.

  » Updated Wed, 05 Jan 2022 14:33:00 +0000

• Update

  The incident impacts both applications deployment and one-off container. This incident is related to a network incident at our provider location. We are in touch with them to resolve it as soon as possible.

  » Updated Wed, 05 Jan 2022 14:15:00 +0000

• Investigating

  Our team is investigating a networking issue impacting the deployment of the applications. We will update this ticket as soon as we have more information

  » Updated Wed, 05 Jan 2022 14:05:00 +0000