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[osc-fr1] Some app and database hosts are misbehaving

» Published on Thu, 09 Jul 2026 13:08:00 +0000

  • Resolved

    The situation has now been stable for a while.

    The incident is considered as closed on our side. If your are still encountering issues, please contact our customer support.

    » Updated Thu, 09 Jul 2026 15:01:00 +0000
  • Update

    All database instances have been restarting. Our operators are now proceeding to post incident checks.

    » Updated Thu, 09 Jul 2026 14:20:00 +0000
  • Update

    Most of the database instances have been restarted. Our operators are restarting the last ones.

    We are still monitoring the situation.

    » Updated Thu, 09 Jul 2026 14:19:00 +0000
  • Update

    An incident has been opened on our provider side (https://status.outscale.com/incidents/vp590dc51wqt) Our operators are restarting the misbehaving nodes to restore the service. We'll keep you updated of any progress.

    Application containers have already been rescheduled. Database instances hosted on impacted nodes will be rebooted once the database hosting nodes are restarted.

    » Updated Thu, 09 Jul 2026 13:45:00 +0000
  • Investigating

    A major incident is ongoing on the osc-fr1 region. Some app and database hosting nodes are misbehaving which can lead to downtime on app scheduled on a single container or database plan with a starter plan. Business database and applications scaled with more than container should be less impacted but could still encounter issues.

    Our operators are currently investigating and we will keep you updated.

    » Updated Thu, 09 Jul 2026 13:08:00 +0000

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