» Published on Thu, 02 Jul 2026 14:08:00 +0000

• Resolved

  All impacted databases have been restarted. We are closing the incident. If you are still facing an issue, please contact our support.

  » Updated Thu, 02 Jul 2026 15:54:00 +0000

• Update

  The remaining database node has been restarted. All impacted databases are being restarted.

  » Updated Thu, 02 Jul 2026 15:40:00 +0000

• Update

  Some databases have been restarted, one database node remains impacted. Impacted customers with a Business plan should have recovered their service.

  » Updated Thu, 02 Jul 2026 15:27:00 +0000

• Update

  Our infrastructure provider opened an incident: https://status.outscale.com/incidents/9vx343sqjhcx.

  » Updated Thu, 02 Jul 2026 14:54:00 +0000

• Update

  Our infrastructure provider identified an issue with a storage node. They are working to restore the service.

  » Updated Thu, 02 Jul 2026 14:50:00 +0000

• Update

  Multiple database nodes are impacted by the issue, some customers with a Business plan may be impacted. We are in touch with our infrastructure provider to investigate the issue.

  » Updated Thu, 02 Jul 2026 14:23:00 +0000

• Investigating

  A database node is currently misbehaving. Our team is investigating the situation. Starter plans hosted on this node are temporarily unreachable. Customers with a Business plan are not impacted by this incident. We will keep you informed as the situation evolves.

  » Updated Thu, 02 Jul 2026 14:08:00 +0000